| Urgent Requirement for IVR Analyst :: Austin, TX or Mountain View, CA at Mountain, Wisconsin, USA |
| Email: [email protected] |
| From: Bharadwaj, Fisec Global Inc [email protected] Reply to: [email protected] Hi Everyone, We have an urgent position for below requirement, if you are available and interested, please do reply me with your updated resume to [email protected] or reach me at 925-597-6044*544 Role: IVR Analyst Location: Austin, TX / Mountain View, CA Duration: Long Term Contract Job Description: Responsibilities: Partner with internal business teams (IVR Domain) to define business processes and associated system requirements. Participate in systems implementation projects (i.e. requirements documentation, systems configuration, test documentation and execution, issue identification and resolution). Plan, prioritize, and deliver systems enhancements. Support and upgrade implemented systems. Minimum qualifications: MS in Computer Science or related field. 5+ years of relevant hands on work experience. Knowledge of Finance domain is a plus Knowledge in IVR tools and technologies. Development experience using Java or JavaScript is a plus Successful track record in working with cross-functional engineering teams. Excellent interpersonal and communication skills, strong analytical skills, and ability to deal with ambiguity in a rapidly changing business environment. Keywords: microsoft California Texas |
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| Tue Oct 03 02:50:00 UTC 2023 |