| Need-Change management Analyst-Greenboro, NC at Remote, Remote, USA |
| Email: [email protected] |
| From: Subham Mohanty, VYZE INC [email protected] Reply to: [email protected] Hello, Hope you are doing great. Kindly go through the below job description and share me your consultants updated profile: Job Description Title: Change management Analyst- F2F Duration: 6+ months Location: Greenboro, NC IMPORTANT see the requirements and deliveries below as looking for a resource with experience with MS Dynamics Someone who has had experience with call center ( as this project deals with roll out of a system to call center ) plus if resource has automotive experience Prefer certification in change mgmt methodology like ADKAR or PROSCi Description This position will provide leadership and execution in all phases of MS Dynamics to support the Change Management team for the MS Dynamics Program, that has been in place for the last year. Provide support in change management activities in Business Readiness, communication and engagement and learning. Responsibilities Business Readiness Promote end user engagement and facilitate change from the ground-up. Prepare the business to adopt change. Review influential and impacted stakeholders (internal and external). Revise change impact analysis to update the degree of impact the program will have on the organization. The assessment will inform updates to the engagement/readiness actions for the identified impacted groups. Conduct a business readiness assessment so the impacted end users are ready at go-live and understand their new role and what they need to stop/start/maintain. Activate change network and define roles, responsibilities, scope, and purpose for the change network. Establish feedback loops to help manage course of action. Updates to existing: Stakeholder analysis, Change impact assessment, Business readiness Assessment, Change network activation Proactively, build an understanding for the change ahead, create awareness and a mindset that new ways of working are needed. Define key narratives and messages related to the vision, changes, path forward for the implementation and go-live expectations. Also, a focus on communication of specific activities and deadlines. Assess the communication and stakeholder engagement plan that defines the approach and is built upon the understanding of personas, change impacts, operating model, technology, and business processes. Develop targeted end-user communications about what is happening and how it impacts them and their role. Updates to existing communication and stakeholder engagement plan Outline Key Messages and materials for change network. Learning Training helps users to be equipped and prepared to adopt the new technology, processes, and ways of working. This will be performed in collaboration with the rollout team. Assess learning approach for the organization that informs the Learning and Training Plan. Experience Bachelors Degree in Business Information Systems, or any related field Minimum of 6 years practical, hands-on experience implementing and deploying MS Dynamics for Customer Engagement. Demonstrated skills and expertise in MS Dynamics for Customer Engagement solution designing. Excellent analytical, organizational, and problem-solving skills, including the proven ability to adapt to a dynamic project environment and execute multiple projects concurrently with a global perspective and the ability to understand and work effectively in a culturally diverse organization. Proven ability to manage stakeholder interests while simultaneously managing conflicting priorities and business interests with excellent communication skills, interpersonal skills, relationship management skills, conflict resolution skills, and negotiation skills You will guide junior team members or lead them dependent on your experience Thanks and Regards. Subham Mohanty Technical Recruiter Vyze INC(An E- VerifiedCompany) Email: [email protected] 25179 Methley Plum Place, Aldie, VA 20105 www.vyzeinc.com Disclaimer: This communication, along with any documents, files or attachments, is intended only for the use of the addressee and may contain confidential information. If you are not the intended recipient, you are hereby notified that any dissemination, distribution or copying of any information contained in or attached to this communication is strictly prohibited, To remove your email address permanently from future mailings, please send REMOVE to [email protected] . Keywords: information technology golang microsoft North Carolina Virginia |
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| Tue Oct 03 03:32:00 UTC 2023 |