| Onsite Role: ServiceNow CMDB Architect: Chicago, IL (Onsite from Day 1) at Chicago, Illinois, USA |
| Email: [email protected] |
| From: Satnam Singh, SPAR Information Systems [email protected] Reply to: [email protected] Hello All, Hope you are doing great!! Please go through the position and let me know your interest. Role: ServiceNow CMDB Architect/Solution Consultant Location: Chicago, IL (Onsite from Day 1 ) Duration: Long Term Contract Job Description: As a ServiceNow CMDB Architect/Solution Consultant, you will play a crucial role in helping our clients optimize their IT infrastructure and improve their service management processes. You will be responsible for designing, configuring, and implementing ServiceNow CMDB solutions to meet our clients' unique business needs. This role requires a deep understanding of IT asset management, configuration management, and ServiceNow platform capabilities. Key Responsibilities: 1. CMDB Design and Architecture: Design and architect ServiceNow CMDB solutions that align with clients' business goals and objectives. Define configuration item (CI) classes, relationships, and attributes to ensure accurate representation of the IT landscape. Configuration Item (CI) Identification: Work with clients to identify and classify CIs accurately. Develop strategies for CI identification, including automated discovery and manual data entry processes. Data Integration: Integrate CMDB with other ITSM modules and third-party systems to ensure real-time data synchronization and consistency. Relationship Mapping: Create and maintain relationship maps between CIs to provide insights into dependencies and impacts on IT services. Governance and Data Quality: Implement data governance practices to maintain data accuracy, integrity, and completeness within the CMDB. Change Management: Develop and enforce change management processes for the CMDB to ensure that updates and changes are tracked and approved. Client Collaboration: Collaborate with clients to understand their business processes, requirements, and challenges. Provide expert advice and recommendations to improve their CMDB implementations. Documentation: Create comprehensive documentation of CMDB designs, configurations, and processes for client reference. Training and Support: Provide training and support to clients' teams to ensure effective CMDB utilization and ongoing maintenance. Qualifications: Bachelor's degree in Computer Science, Information Technology, or related field (Master's preferred). ServiceNow certification(s) such as Certified Implementation Specialist CMDB or Certified System Administrator. Proven experience as a ServiceNow CMDB Architect or Solution Consultant, with at least [X] years of experience. In-depth knowledge of ITIL best practices and IT service management processes. Strong understanding of the ServiceNow platform and its capabilities. Proficiency in ServiceNow CMDB configuration and customization. Experience with data integration tools and methodologies. Excellent problem-solving and communication skills. Ability to work effectively in a collaborative team environment. Strong project management skills." Thanks & Regards, Satnam Singh Direct: 201 623 3660 Email : [email protected] Keywords: continuous integration information technology golang Illinois |
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| Wed Oct 04 18:16:00 UTC 2023 |