| Job Opening! MS Dynamics CRM Support || Farmington, CT || Contract || Only EST Zone at Farmington, Connecticut, USA |
| Email: [email protected] |
| From: Priyanka, Smart IT Frame [email protected] Reply to: [email protected] Dear, Greetings from Smart IT Frame, Hope you are doing well!!! This is Priyanka from Smart IT Frame, We have an excellent opening for the below role, Job Title: MS Dynamics CRM Support Location: Farmington, CT(Onsite) Duration: Contract Job Description: Minimum Requirements Bachelors/1 to 5 years of full-time education/Diploma Techno-functional working experience within Microsoft Dynamics CRM/CE, Power platform Previous experience (atleast 1 project / 6 months) in similar role of Operations Lead/Sr. Support Analyst Atleast 1 project / 3 years experience in Microsoft Dynamics CRM/CE Experience working in Service-Now Overall 5-7 years of experience Must Have's / Responsibilities Will be overall responsible for D365 CRM engagement and services : Production support Resolution coordination in case of Major incident and post incident review Ensure tickets lifecycle is followed ensure they are resolved satisfactorily as quickly as possible Ensure Incident, service requests are acknowledged, assigned and resolved within the defined resolution time Bug fixing, configurations and coding Manage team and communications Reporting to client as per requirements Ensure process improvements for Incident, Service requests and Problem management including Root cause analysis User and license management Keywords: information technology container edition microsoft Connecticut |
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| Sat Oct 07 01:09:00 UTC 2023 |