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Urgent Need || ServiceNow Solution Architect || (Remote) || State of GA OIT at Atlanta, Georgia, USA
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ServiceNow Solution Architect

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JOB
DESCRIPTION:

Job
title: ServiceNow Solution Architect

Location: Atlanta, GA (Remote)

Duration: 1 year

Client: State of GA OIT

The Outcome
Architect possesses deep understanding of technical aspects of software
development; has strong organizational and communication skills to effectively
collaborate with customers/partners, business analysts, other project team
architects and work with developers & QA. In addition to other areas, the
architect will be at least 20% focused on supporting Team Charlie (Asset and
CMDB)-related strategy and technical leadership. This will include a review of
key use cases around ITSM, compliance, and asset management with identification
of specific solutions that can leverage the CMDB to support GeorgiaTech
requirements for each area. The architect will be responsible for creating
design document, validating test plans in coordination with GeorgiaTech SMEs,
leading demonstrations and strategic efforts. Takes responsibility for
designing and overseeing validity of the architectural solutions within a
single or across multiple domains by working closely with and coordinating
efforts of multiple project team architects. Capable of developing cross-domain
integration designs according to existing leading practices and establishing
new architectural conventions. Works with business analysts and customers to
determine scope and work out a high-level architectural solution. With a full
product vision in mind the Outcome Architect defines the technical strategy,
identifies internal and external technical dependencies and the order of task
implementation. Evaluates business requirements from the technical standpoint,
gathers technical information from the customers and service providers to
better fulfill both functional and non-functional requirements. Provides
technical trainings and presentations for the project team and product
stakeholders.

The Outcome Architect will have at least 10 years experience in software
delivery and expertise in at least two of the following areas: SecOps, ITOM,
ITBM, SAM, HAM. The Outcome Architect will have good interpersonal skills along
with strong communications skills in verbal, written, and public speaking. The
role will have at least 5 years of IT software consulting experience with 3- 5
years experience supporting or implementing ServiceNow products.

They will be experienced in many of the following:

Delivery of consulting services to install, configure, and integrate software
products from ServiceNow

Conduct workshops to articulate the value of the solution

Develop custom software solutions as required through scripting and software
development

Prepare technical documentation as specified in customer agreements

Provide guidance in setting up and configuration of customized probes,
sensors and patterns, as needed

Provide guidance in setting up, configuring and code custom integrations
using ServiceNow APIs

Provide guidance to perform application mapping and strong understanding of
the mapping process

Ability to setup and configure impact analysis for what-if scenarios

Ability to articulate a technology and business direction using
ServiceNow 

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Keywords: quality analyst information technology Georgia
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Mon Oct 09 20:39:00 UTC 2023

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Location: Atlanta, Georgia