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Hot Position ||Service Now Technical Administrator || Remote at Remote, Remote, USA
Email: [email protected]
http://bit.ly/4ey8w48
https://jobs.nvoids.com/job_details.jsp?id=731795&uid=

Hello Professional,

Hope you are doing well!!

My name is Swati working as TECHNICAL RECRUITER at DIVERSE LYNX LLC I'm reaching out to you regarding this opening with our client

who is looking for resources for their project. If you are interested, then Kindly share your resume at Office :732-452-1006 : ext 574 Email:
[email protected]

Role:
Service Now Technical Administrator

Location : Remote

Job Description:

Strong Experience in Service Now, SQL, PL/SQL

Strong experience & knowledge in ITSM processes

Working knowledge/experience on Kafka or similar tools. Experience on supporting cloud/on-prem hosted applications.

Participate in war rooms and work with teams for issue resolution & communications.

Collaborate with IT teams on project issues and resolutions with primary focus on resolving technical issues impacting business.

Host meetings with Project teams (engineering, TPM, Support) & leadership to track & coordinate project activities.

Work with & L3 teams on daily incidents and close them as per SLAs.

Support the leadership in driving key initiatives aligned to Enterprise and Business Unit objectives.

Coordinate with Enterprise SRE/Service Management teams to ensure systems/services are thoroughly managed, maintained as per Optum enterprise standards.

Provide direct support for OAH project activities, complex work requests and tasks from enterprise teams, and other technical requests.

Uses advanced troubleshooting methodologies that provide efficient, effective resolution and minimize impact to the customer.

Works independently and with a team.

Thanks and Regards

Swati

Technical Recruiter

Diverse Lynx LLC.

7324521006 : ext 574

Email:
[email protected]

| URL:
http://www.diverselynx.com

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02:20 AM 10-Oct-23


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