| Urgent need :: Service Now Technical Administrator :: Minneapolis, MN - REMOTE at Minneapolis, Minnesota, USA |
| Email: [email protected] |
| From: Anil, Cygnus [email protected] Reply to: [email protected] Hi, Good Morning! This is Anil and I am sr. Recruiter at Cygnus Pro. I am reaching out to you on below Exciting Job Opportunity with our clients. please reach us with updated resume and details if the job looks suitable to you. Role: Technical Administrator Minneapolis, MN Hybrid/Onsite Job Description: Strong Experience in Service Now, SQL, PL/SQL Strong experience & knowledge in ITSM processes Working knowledge/experience on Kafka or similar tools. Experience on supporting cloud/on-prem hosted applications. Participate in war rooms and work with teams for issue resolution & communications. Collaborate with IT teams on project issues and resolutions with primary focus on resolving technical issues impacting business. Host meetings with Project teams (engineering, TPM, Support) & leadership to track & coordinate project activities. Work with L2 & L3 teams on daily incidents and close them as per SLAs. Support the leadership in driving key initiatives aligned to Enterprise and Business Unit objectives. Coordinate with Enterprise SRE/Service Management teams to ensure systems/services are thoroughly managed, maintained as per client standards. Provide direct support for OAH project activities, complex work requests and tasks from enterprise teams, and other technical requests. Uses advanced troubleshooting methodologies that provide efficient, effective resolution and minimize impact to the customer. Works independently and with a team. Best Regards, Anil Reddy | Sr. Technical Recruiter T : 732 485 0000 x 9049. F: (888) 900-6979 E : [email protected] Keywords: access management information technology procedural language Minnesota |
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| Tue Oct 10 15:18:00 UTC 2023 |