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:Service Now Administrator :: Minneapolis, Minnesota, (Remote)United States at Minneapolis, Minnesota, USA
Email: [email protected]
Hi  Partner,

Hope you are doing well!!

Greeting from  Siri Info  Solutions.                                                              

I am Anil Kumar  with Siri Info 
Solutions . We Siri Info Solutions is a global staff augmentation firm providing a wide-range of talent on-demand and total workforce solutions. We have an immediate opening for the below position with one of our premium clients.

Job Title : Service Now Administrator

Work Location & Reporting Address:

Minneapolis, Minnesota(Remote)

Contract duration :Long Term  

Minimum years of experience: 8+ years

Valid Linked URL:

Send Linked URL while youre Sending CV

Job Description:

             Strong Experience in Service Now, SQL, PL/SQL

             Strong experience & knowledge in ITSM processes

             Working knowledge/experience on Kafka or similar tools. Experience on supporting cloud/on-prem hosted applications.

             Participate in war rooms and work with teams for issue resolution & communications.

             Collaborate with IT teams on project issues and resolutions with primary focus on resolving technical issues impacting business.

             Host meetings with Project teams (engineering, TPM, Support) & leadership to track & coordinate project activities.

             Work with L2 & L3 teams on daily incidents and close them as per SLAs.

             Support the leadership in driving key initiatives aligned to Enterprise and Business Unit objectives.

             Coordinate with Enterprise SRE/Service Management teams to ensure systems/services are thoroughly managed, maintained as per Optum enterprise standards.

             Provide direct support for OAH project activities, complex work requests and tasks from enterprise teams, and other technical requests.

             Uses advanced troubleshooting methodologies that provide efficient, effective resolution and minimize impact to the customer.

             Works independently and with a team.

Thanks & Regards,

Anil Kumar Ellamla| Technical Recruiter

Direct: 732-810-1004

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contain information that is confidential, privileged, and exempt from disclosure under applicable law. If you are not the intended recipient, be advised that the unauthorized use, disclosure, copying, distribution, or the taking of any action in reliance on
this information is strictly prohibited. We are an equal opportunity employer with a diverse workforce .Note : Any resume submitted by Siri Info is presented with the understanding that the candidate is being considered for your direct end-client (end-client
is the company where the work will be performed). If there is any other company involved between the end-client and your company, please do not submit this resume without our written approval. If you submit the resume to another third party,  Siri Info reserves
the right to work with the third party directly.

Keywords: access management information technology procedural language
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Tue Oct 10 19:35:00 UTC 2023

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