| Deskside Support Technician Level 3/Network Support || U.S.A. 9000 Greenbrier Pkwy NW, Madison, AL 35756 (Onsite) at Madison, Maine, USA |
| Email: [email protected] |
| Hi, My name is Sagar and I'm a Sr. Technical Recruiter at Diverse Lynx. We provide IT Consulting Services to our customers immediate and long-term resource needs. I am contacting you either because your resume has been posted to one of the internet jobs sites to which we subscribe or you had previously submitted your resume to Diverse Lynx. We now find your resume matching for a Deskside Support Technician Level 3 with our client at U.S.A. 9000 Greenbrier Pkwy NW, Madison, AL 35756 (Onsite). The job description is Job Title: Deskside Support Technician Level 3/Network Support Location: U.S.A. 9000 Greenbrier Pkwy NW, Madison, AL 35756 (Onsite) Duration: Long term Max rate $40/hr on C2C Shift: 1 Month Day/1 Month Swing shift (3pm-11:30pm) Job Description: Desktop Support 5-10 years Cisco Networking experience Cisco CCNA certification a plus! Network (LAN, WAN and Wireless) Troubleshooting & admin of Cisco Layer 2 & Layer 3 Routing, Cisco Wireless Networks, Cisco PBX Administration, Cisco standard protocols and Cisco CCNA certification Ability to support IT Cabling, Infrastructure Planning, and Design. Examples of scope work (cable patching, switch config/deploy, port enable/disable, analyze network traffic) TCP/IP, DHCP, Subnetting, VLAN, POE Experience with packet capturing, example: Wire Shark Network maintenance, support and refresh Smart Hands for remote teams & 3rd party vendor management for issue escalation/resolution Data Center (Server Room) Management Site infrastructure knowledge (Power/UPS, HVAC, cabling, etc.) Experience installing and troubleshooting server room hardware components, such as Rack Servers, Fiber, switches, disk drives, memory, etc. Smart Hands for remote teams & 3rd party vendor management for issue escalation/resolution Server Management Knowledge of DHCP, DNS, Print Server, File Shares, Microsoft SCCM Smart Hands for remote teams & 3rd party vendor management for issue escalation/resolution Working knowledge/experience supporting Hardware for servers, data backup libraries and SAN/NAS Server, storage and backup systems maintenance, support and refresh: Rackmount, install and configure server hardware Critical plant floor hardware support First level of support Business and Plant Floor applications, managing escalation of issues to the Subject Matter Experts (SMEs) Excellent troubleshooting (critical thinking), problem solving & root cause analysis skills for Outage & Problem Management Exceptional customer service and ability to work well under pressure e.g. plant down situation, outages, critical plant floor equipment require a 15-minute turnaround time Ability to lift 50 lbs. and be able to climb ladders and staircases to access IT equipment Strong team worker with professional demeanor and strong ethics Good written and oral communication skills are required Experience with remote control tools and remote support (off-site) Ongoing support of various Manufacturing computer systems Windows Active Directory: Maintenance kiosks, OU configuration, Group Policy Objects Change Management process Regards Sagar Bhardwaj Sr. Teachnical Recruiter Diverse Lynx LLC Office: +1 7324521006 Ext238 Email: [email protected]| URL: http://www.diverselynx.com -- Keywords: access management information technology Alabama |
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| Tue Oct 10 20:02:00 UTC 2023 |