| Urgent opening :: Native App support engineer (Platform Support) :: San Leandro, CA at San Leandro, California, USA |
| Email: [email protected] |
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http://bit.ly/4ey8w48 https://jobs.nvoids.com/job_details.jsp?id=735340&uid= Oorwin Email Hello, Hope this email will find you in good health. My name is Anjali and I work for Intellyk Staffing. We are currently looking to hire a Native App support engineer (Platform Support) And I found you a good fit. From what I have seen in your profile, you have an impressive background. To discuss the position further, you may reach me on : 832-803-0637 Role :- Native Application support engineer (Platform Support) Location :- San Leandro, CA Duration :- 1+ Year Interview type:- In Person Interview Local Candidate only Roles and Responsibilities: Responsible for the day-to-day maintenance of the Mobile App platforms and its features in operation, including tasks related to identifying and troubleshooting application issues and issues resolution or escalation. Responsibilities also include root cause analysis, management communication and client relationship management in partnership with Infrastructure, Tools, Backend Support team members. In depth Functional knowledge of the application(s) supported and inter dependencies. Proactively monitors Mobile Platforms using AppD/Glass Box/Splunk tools. Interprets and disseminates the information to a variety of audiences, including support teams and internal leadership. Review and analyze the App stores feedback, Customer feedback tickets and daily production monitoring reports for possible root cause. Quickly responds to incident alerts and support calls. Identifies, and coordinates with teams that are critical to the issues resolution. Performs daily manual checks on Mobile Dashboard to ensure that App stability and healthiness. Experience (3 yrs): 3 years Development experience in Web or Mobile Technologies 2 + years in an application monitoring/support related role 2 + years using Splunk and expert in creating complex Splunk queries Strong communication skills with the ability to capture and articulate technical and non-technical details. Exceptional verbal and written communication skills Listening ability and patience Extraordinary customer service and relationship management experience Critical thinking skills Flexibility to work Regards, Pragati jain Desk: | Ext: 304| Direct: 832-803-0637| Fax: 732-399-9513 Address: 15 Corporate Pl S, Suite #450, Piscataway Township, NJ 08854 Email: [email protected]| Website: www.intellyk.com in my absence you may reach out to my manager Prasoon Mathur| Disclaimer: This is not unsolicited mail. Under Bill 1618 Title III passed by the 105th USA Congress this email cannot be considered as spam as long as we include our contact information and an option to be removed from our emailing list. If you have received this message in error or, are not interested in receiving our emails, please accept our apologies. please reply with REMOVE in the subject line. All removal requests will be honored. We sincerely apologize for any inconvenience caused. Keywords: procedural language California New Jersey http://bit.ly/4ey8w48 https://jobs.nvoids.com/job_details.jsp?id=735340&uid= |
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| 10:58 PM 10-Oct-23 |