| AV Engineer at Plano, Texas, USA |
| Email: [email protected] |
| From: khadar, KK Associates LLC [email protected] Reply to: [email protected] We are hiring A/V Engineer Consultants for one of my client in Location:- Plano, TX interesting candidates please send resumes to [email protected] Contact:- 6146995972 -105 Position:- A/V Engineer Location: - Plano, TX JD:- Strong Working knowledge and experience configuring Tandberg/Cisco Codecs. Provides subject matter expertise support to AV Operations. Working knowledge of SIP, ISM, H232, H320, H460, TLS, RTP, SRTP, TCP/IP and UDP, content control protocols, video compression standards, packet analyzers, routing protocols and networking fundamentals, Tandberg, Polycom and Cisco video and voice technologies. Hands on with Cisco TelePresence, VTC infrastructure, TMS, VCS Control, Cisco Meeting Server, CMS, Cisco VTC, AMX, Creston, Surface Hubs, and Microsoft Teams. Hands on with Creston Audio/Visual conference room solutions and integration with Cisco & Microsoft. Must have excellent communication, customer support, and interpersonal skills. Main responsibility will be working on proactive-reactive Incident/SR/changes related to Audio/Video technologies. Need to be SME for handling any P1/P2 incidents, critical changes. Documenting knowledge articles for critical incident/change. Will be accountable for meeting the delivery targets set by management. Responsible for ensuring that delivery is within and better than prescribed SLA levels and help establish processes for continuous service improvement. Resolve incidents/problems/Changes according to established procedures. Work proactively to ensure prompt resolution of support cases and the highest levels of customer satisfaction with minimal production impact. Develop and implement Service Improvements. Pursue identification and adoption of automation opportunities KK Associates LLC. 8751 Collin McKinney Pkwy, # 1302, McKinney, TX 75070 555 Metro Place North, Suite # 100, Dublin, OH 43017 Direct: +1 614-699-5972 | India: +91 888-639-5238 | Fax: (614) 413-3428 Email: [email protected] Keywords: Ohio Texas |
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| Tue Oct 10 23:31:00 UTC 2023 |