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Looking for Product Analyst with Salesforce at Mclean VA at Mclean, Virginia, USA
Email: [email protected]
Hello,

This is Sham from Virtual Networx, and we are looking for Product Analyst with Salesforce at Mclean VA

Please reach me at [email protected]

Role: Product Analyst with Salesforce

Location: McLean, VA (Hybrid)

Duration: 12+ Months Contract

Job Description:

Minimum Experience Required - 12+ years.

Assist the Product Owner to write user stories and edit acceptance criteria, making sure each story aligns to the feature objective.

Proactively bring ideas to the table to increase value to our customers, recognizing roadblocks early, and presenting ideas and options to key partners.

Troubleshoot product questions and technical challenges.

Facilitate meetings to bring tech and non-tech partners together to innovate and problem solve.

Create test scripts and test product features.

Demo solution options, existing functionality, and new functionality in various business settings.

Understand and proactively utilize Modern Delivery practices.

Actively participate in all agile ceremonies.

Use applications including Jira, Teams, Salesforce configuration workbook, Confluence, Excel, Word, PowerPoint, Visio.

Understand and quickly learn Customers Salesforce technology and value.

Understand and quickly learn business use cases and needs.

Qualifications:

Bachelor's Degree or equivalent work experience

Salesforce knowledge required.

In depth understanding of Customers system functionality highly desirable

Agile product delivery experience, including requirements capturing, writing user stories, and using Jira technology (preferred)

Contact Center operations support and optimization experience (preferred)

Keys to Success in this Role:

Outstanding interpersonal, technical, and organizational skills

Ability to work independently in a fast-paced environment and flexibility to manage multiple requests and tasks against tight timelines.

Excellent verbal and written communication skills, technical awareness, and leadership abilities.

Passion for driving value to customers!

Keywords: Virginia
[email protected]
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Wed Oct 11 19:44:00 UTC 2023

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Location: Mclean, Virginia