| ServiceNow Lead at Austin, Texas, USA |
| Email: [email protected] |
| JOB TITLE: ServiceNow Lead LOCATION: Austin, TX JOB DESCRIPTION/MINIMUM REQUIREMENTS: The ServiceNow lead developer/administrator will lead end to end ServiceNow implementation at DFPS. The technical lead/developer will also act as ServiceNow Administrator. This role is also responsible for the following: As a lead developer of the team, deliver hands-on configuration, development and integration services and serve in a quality assurance capacity for all project deliverables ServiceNow Certified System Administrator (CSA) and ServiceNow Implementation certification Experienced in Service Now implementations which span ITIL, ITSM and security/regulatory disciplines Leverage knowledge and experience to deliver end-to-end automated solutions which includes: 1. User Provisioning process that integrates with internal and external systems 2. Technical implementation of IT Infrastructure Library (ITIL) processes 3. Workflow customization 4. Ticketing 5. Process automation 6. Report development 7. Dashboard creation 8. System configurations Experience building and coding Configuration Management Databases (CMDB) Lead Developer in 5 or more end to end ServiceNow implementation projects Expert knowledge of LDAP, AD, SSO, Email Infrastructure, Web Services, ServiceNow Discovery, Service Mapping, and Discovery using Service Graph Connectors Experience in designing and developing integration with application in place that are custom built and COTS and SaaS products Participate in process flow analysis and process redesign sessions Understand how different ServiceNow modules interact to ensure that configuration done in one area is not negatively impacting other areas Knowledge of scripting language, including JavaScript Experience working with remote teams Share best practices and be consultative throughout the technical design and implementation of the project Minimum Requirements: Candidates that do not meet or exceed the minimum stated requirements (skills/experience) will be displayed to customers but may not be chosen for this opportunity. Years Required/Preferred Experience 8 Required Hands-on ServiceNow development, customization, administration experience in ITSM, ITOM, SAM, ITBM and/or equivalent 5 Required Experienced in most of ServiceNow ITBM, DevOps, SecOps, ITOM, ITAM, IRM, ITSM, and Change Management Practices 5 Required Working knowledge of ServiceNow User Provisioning, Incident, Problem, Change, Asset, CMDB, Service Catalog, Email modules, etc. 5 Required Designed, Developed, and implemented Integrations inbound/outbound with ServiceNow using Azure AD, Trusted Sources for SSO, Mid server, web services REST/SOAP, email and other relevant technologies 4 Required Excellent communication skills verbally and in writing used when leading ServiceNow implementation activities, presenting to leadership, and training less experienced staff 8 Preferred Industry and project experience with ServiceNow 5 Preferred ServiceNow System Administrator and/or and Implementation Specialist certification 5 Preferred Technical Documentation including Technical Design, Implementation, and Configuration Plans 5 Preferred Experience implementing the Core Process Areas: User provisioning, Incident, Problem, Change, Service Catalog, Request, and CMDB 3 Preferred Technical knowledge is highly desirable in programming e.g. Java, Javascript, SQL, etc. Rahul REDDAIAH, INC. 140 Metro Park, Suite 7A,Rochester, NY, 14623 Email: [email protected] Keywords: active directory information technology New York Texas |
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| Thu Oct 12 01:22:00 UTC 2023 |