| Urgent Need AMS Support Analyst at Auburn Hills, MI (Hybrid from day 1) at Auburn Hills, Michigan, USA |
| Email: [email protected] |
| Hi, Pleasure mailing you. Please go through the below requirement and let me know if you are comfortable for the position. Please send me your updated resume along with the best hourly rate, work authorization status and availability. An early response is really appreciated Job Title : AMS Support Analyst Location : Auburn Hills, MI (Hybrid from day 1) Duration : 12+ Months Job description: We are looking for AMS Support Analyst to support our client. Strong investigative, analysis and design mindset with ability to communicate using various modeling and system documentation techniques. Solid technical foundation in modern enterprise application development. Automotive Industry and Connected Car experience preferred. IT Application Management Support (AMS) experience is desired. Strong Systems and Business Analysis skills Experienced in all aspects of analysis, hands-on experience in creating concepts, flows, uses cases and functional modeling. Experienced in full system development lifecycle, SDLC; vision, requirements, use cases, traceability, acceptance, etc. Solid understanding of technology foundation in modern architectures (Cloud computing, APIs, Microservices, messaging etc.) Understand ITIL operational processes and service levels. Develop Operational Specifications and Handbooks. Conduct Knowledge Transfer (KT) sessions. Develop Operational Remediation Scripts to be used by the Help Desk staff. Document issues, their root causes, and the corrective measures. Document product enhancement requirements and work with the development teams for prioritization and implementation. Understand existing processes and system bottlenecks, data integrity, and identify opportunities for process improvement. Support and collaborate with the development teams (during the development cycles) on system design and ensure it is conducive from an Operational perspective. Apply business process and systems knowledge to successfully troubleshoot tickets and to implement changes to the Operational processes. Qualifications: Bachelor's Degree and minimum of 8 years of relevant IT experience. Java is primarily used by AMS so programming language is a plus and not a must. Preferred Additional Skills: Experience in full software lifecycle implementation, upgrades, production support, and refinements. Experience working on a Scrum/Agile team Ability to engage and work with a wide range of stakeholders Self-starter with ability to handle multiple tasks and shifting priorities Work well in a collaborative team environment Proactively investigates problems to establish root cause Ability to solve complex problems with creative solutions Learn new concepts quickly and thoroughly Thanks, Suresh Kumar Reddy K Lead - US IT Specialist Email : [email protected] | www.tekskillsinc.com INDIA | USA | CANADA | UK I AUSTRALIA ISO 9001:2015 | Appraised at CMM Level 3 | WMBE Certified Company -- Keywords: information technology golang Michigan |
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| Thu Oct 12 03:18:00 UTC 2023 |