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Service Now ITAM Tech Lead-----Passport No. Mandatory at Remote, Remote, USA
Email: [email protected]
Role:

Service Now ITAM Tech Lead-----Passport No. Mandatory

Client:
Twilio

Location:
San Francisco, CA

Remote: Yes, should be able to
work in PST hours.

Responsibilities

Lead the
hardware asset data and Lifecyle program and assessment of current landscape,
Suggest roadmap and improvements, Gap analysis.

Lead the
collection, synthesis, analysis, and documentation of existing hardware data
and business processes and design of new asset model and data requirements.

Lead
hardware data clean up, ensures accurate and timely reporting, and that data
completeness and quality issues are quickly identified and escalated to the
responsible data or process owners.

Leads the
development and reporting of ITAM KPIs helping highlight continuous
improvement.

Collaborate
with business and technical stakeholders to identify, define, and document
detailed product improvements requirements and use cases.

Skills:

ServiceNow Business
Analysis

ServiceNow ITAM - hardware asset mgmt.

ServiceNow IT Operations Management

ServiceNow ITOM Discovery

ServiceNow Configuration Management Database (CMDB)

Work Requirements

Years of
Experience - 6 + years of related experience

Experience utilizing ServiceNow CMDB, Hardware and Software Asset Management,
Discovery, and Contracts modules

Proven skills in data processing, analysis, and quality management tools

ServiceNow ITAM Certified

--

Warm
Regards,

Alex

Technical Recruiter

Mobile: 847-752-7287

[email protected]

Linkedin ID :-
linkedin.com/in/alex-ots-25522a263

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Keywords: information technology California Idaho
[email protected]
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Thu Oct 12 21:44:00 UTC 2023

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Location: San Francisco, California