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Helpdesk Consultant : Day 1 onsite at Albany, New York, USA
Email: [email protected]
From:

Anoop,

Sspearhead Inc.

[email protected]

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Job Details:

Role :  Helpdesk Consultant : Day 1 onsite

location: Albany, NY

Duration: Long Term

Mandatory Qualification             Help Desk Manager

Help desk managers complete both technical support and organizational duties, including answering telephones, communicating with clients, diagnosing hardware and software malfunctions, troubleshooting problems, replacing hardware and installing new software on clients' machines.

Senior

60 - 84 months: Candidate is able to work independently, without assistance and provides guidance to others.  May have an advanced education.

Qualification Number   Requested Qualifications:

1.           80 months of experience supporting Apple (iOS) mobile devices

2.           75 months of experience with enterprise mobile device management solutions

3.           70 months of experience supporting audio visual equipment

4.           70 months of experience supporting teleconferencing equipment

5.           60 months of experience with Office 365 & Office.com functionality

6.           60 months of experience training/guiding end users

7.           60 months of experience using WebEx or Microsoft Teams

8.           60 months of customer service experience

9.           Bachelors Degree          

Thanks,

Anoop

Sspearhead Inc.

www.Sspearhead.com

Keywords: New York
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Fri Oct 13 01:39:00 UTC 2023

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Location: Albany, New York