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Dynamics 365 Functional Consultant @ NJ Locals only at Remote, Remote, USA
Email: [email protected]
Hello,

Hope you are doing well,

We have the below requirement open. Please send me your candidates updated Resume to [email protected]

Position : Business Systems Consultant - (Dynamics 365 Functional) 

Location :  55 North Willow 
Trenton, NJ 

Hybrid Role - 3 days in office required // I
n person only

Short Description:
 Dynamics 365 Functional / Business Analyst with prior experience designing new implementations.  

Full Des
cription: 

Microsoft Dynamics 365 Functional / Business Analyst

Please note:

***** 3 days a week ON-SITE 8-4:30 physically IN-Office in Trenton, NJ. (2 days remote work) *****

As a Dynamics 365 CRM Business Analyst, your primary responsibility is to bridge the gap between business requirements and technical implementation within the Dynamics 365 Customer Relationship Management (CRM) system. You will work closely with stakeholders, such as business users, project managers, and developers, to gather and analyze business needs, define system requirements, and design efficient solutions using Dynamics 365 CRM.

Your key duties and responsibilities may include:

Requirement Gathering: Collaborate with business users to elicit, document, and prioritize their CRM system requirements. Conduct interviews, workshops, and analysis to understand business processes, goals, and challenges. 

System Analysis and Design:

 Analyze the gathered requirements and translate them into functional specifications. Identify gaps, propose solutions, and design business processes and workflows within Dynamics 365 CRM.

Testing and Quality Assurance: 

Develop and execute test plans to validate the functionality and performance of the Dynamics 365 CRM system. Identify and resolve any issues or defects through testing and collaborate with development teams to ensure a high-quality implementation.

User Training and Support: 

Provide training and support to end-users on how to effectively use the Dynamics 365 CRM system. Assist with user adoption, answer queries, and troubleshoot issues to ensure smooth system operation.

Documentation and Reporting: 

Prepare comprehensive documentation, including functional specifications, user guides, and training materials. Generate reports and analyze system data to provide insights and recommendations for process improvement.

Collaboration and Communication: 

Act as a liaison between business stakeholders, project managers, and technical teams. Facilitate effective communication, manage expectations, and ensure alignment between business goals and technical solutions.

To excel in this role, you should have a strong understanding of CRM concepts, business processes, and best practices. Proficiency in Dynamics 365 CRM, along with analytical, problem-solving, and communication skills, is crucial. Additionally, a background in business analysis, CRM implementation, or related roles is highly beneficial.

Question 2

Please list the candidate's email address HERE that will be used when submitting E-RTR.

Question 3

Where is the candidate geographically located

Question 4

What documentation tools has the candidate worked with (DevOps, Jira, etc)

Question 5

Please list projects where the contractor was the sole BA and hands on technical resources involved directly with a Dynamics 365 installation/configuration.

SKILL 

YEARS USED 

LAST USED 

Prior experience as the sole BA working with Microsoft Dynamics 365 (CRM) on an Implementation Required 5 Years 

Prior experience meeting with Project Stakeholders, SMEs and Business Users Required 5 Years 

Prior experience translating business requirements into functional and technical design documentation Required 5 Years 

Prior experience in gather and document as-is and to-be processes and requirements Required 5 Years 

Prior experience performing gap analysis Required 5 Years 

Prior functional experience packaging Dynamics 365 solutions and deploying them to higher instances (QA, UAT, Prod) 

Required 3 Years  

Experience in working with MS Office, Microsoft Visio, Word and Excel Required 5 Years 

Hands on experience with tracking systems (i.e. Azure Dev Ops or equivalent tools) to document Epic Stories, tasks and other documentation Required 2 Years 

Experience with coordinating and conducting QA Testing and UAT with business users and technical team Required 5 Years 

Prior functional and hands on experience with Configuring Dynamics 365 Apps, Tables, Attributes, List Views, Form Views, Security Highly desired 3 Years 

Experience working with SharePoint 2016 or Online as user. (Sites, Document Libraries, Lists, Permissions) Highly desired
  1 Years 

Dynamics 365 Portal Design Highly desired
  1 Years 

Prior experience providing training and documenting training manuals (to end users) Highly desired 1Years 

Thank you and Kind Regards 

Ramya Sri

Email:[email protected]

Web:www.canopyone.com

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Keywords: quality analyst business analyst information technology microsoft New Jersey
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Fri Oct 13 18:49:00 UTC 2023

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