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SLG - 19 - 8913 - Help Desk Consultant - HBITS-05-13020 at Remote, Remote, USA
Email: [email protected]
From:

Abhijith,

Sligosoft

[email protected]

Reply to:   [email protected]

Greetings from Sligo Software Solutions, Inc. !!

SLIGO is a Software Development & IT Consulting company. We have around 100+ IT associates working with our esteemed clients across several domains such as IT, Banking, Healthcare, and Government. 

We have a urgent requirement for Help Desk Consultant position with our client.

Role: Help Desk Consultant

Location: Albany, New York

Duration: 30 Months

Client: NY State

Description 

Help Desk Manager

Duties 
Help desk managers complete both technical support and organizational duties, including answering telephones, communicating with clients, diagnosing hardware and software malfunctions, troubleshooting problems, replacing hardware and installing new software on clients' machines.

Mandatory Requirements 
Experience (8+ Years)
Help desk managers complete both technical support and organizational duties, including answering telephones, communicating with clients, diagnosing hardware and software malfunctions, troubleshooting problems, replacing hardware and installing new software on clients' machines.

Requirements 
This is an 100% Onsite
80 months of experience supporting Apple (iOS) mobile devices
75 months of experience with enterprise mobile device management solutions
70 months of experience supporting audio visual equipment
70 months of experience supporting teleconferencing equipment
60 months of experience with Office 365 & Office.com functionality
60 months of experience training/guiding end users
60 months of experience using WebEx or Microsoft Teams
60 months of customer service experience
Bachelors Degree
Rsum
Please submit copy of certificate, degree, etc

Thanks

Keywords: information technology New York
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Fri Oct 13 19:10:00 UTC 2023

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