| Five 9 Sr Developer at Chicago, Illinois, USA |
| Email: [email protected] |
| From: khadar, KK Associates LLC [email protected] Reply to: [email protected] We are hiring Five 9 Sr Developer Consultants for one of my client in Location:- Chicago, IL interesting candidates please send resumes to [email protected] Contact:- 6146995972 -105 Position:- Five 9 Sr Developer Location: - Chicago, IL JD:- Having 2 Plus Years of IT experience and all-around Contact Center Technology. * Hands on Experience on Contact Center and Five9 cloud contact center. * Well aware with IVR flows, Five9 platform to manage inbound and outbound communication. * Handling and troubleshooting issues related to Five9, Clearview, Salesforce. * Hands on expereince for Rule Configuration and Workflow creation / Modifications. * Writing technical / Process specifications and design documents * Excellent problem solving, debugging and performance tuning skills * Should have experience in production support * Good verbal and written communication skill * Ability to drive the meeting with customers/vendors Handling and troubleshooting issues related to Five9/Clearview/Salesforce. * Resolving the Incidents and Catalog task assigned under Service Now. * Working and troubleshooting projects assigned under Jira. * Regular meeting with Client, Business and Technical Architects to understand the business requirement, designing the solution with no negative impact on existing functionality. * Understand the business requirements and document it in efficient manner, so during the development phase Task can executed smoothly * Ready to cross leverage in other technology if project demands * Always ready to help and mentor to junior team members * Manage regular onshore, offshore connect and Client Status meetings * Prepare and share Project status report on regular basis * Able to analyze and propose solutions for compliance issues and deviations * Able to manage multiple priorities, projects, deliverables, and stakeholders KK Associates LLC. 8751 Collin McKinney Pkwy, # 1302, McKinney, TX 75070 555 Metro Place North, Suite # 100, Dublin, OH 43017 Direct: +1 614-699-5972 | India: +91 888-639-5238 | Fax: (614) 413-3428 Email: [email protected] Keywords: information technology Illinois Ohio Texas |
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| Fri Oct 13 20:33:00 UTC 2023 |