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ServiceNow Lead in Austin, TX (candidates must reside in Texas and be able to meet in-person in Austin on limited notice. Austin metro-area preferred, Texas required at Austin, Texas, USA
Email: [email protected]
From:

aftab,

convextech

[email protected]

Reply to:   [email protected]

Hope you are doing good.!!

Please let me know if you are interested in the below position.!!

Position :

ServiceNow Lead

Location :

Austin, TX (candidates must reside in Texas and be able to meet in-person in Austin on limited notice. Austin metro-area preferred, Texas required

Duration :  : Initial contract for 1,528 hours through 8/31/24 with anticipated extensions.

Visa : USC/GC

Interview mode:
Interview :

Phone/skype,

Job Description

Public Sector is critical.

The ServiceNow lead developer/administrator will lead end to end ServiceNow implementation at DFPS. The technical lead/developer will also act as ServiceNow Administrator.

 This role is also responsible for the following:

     As a lead developer of the team, deliver hands-on configuration, development and integration services and serve in a quality assurance capacity for all project deliverables

     ServiceNow Certified System Administrator (CSA) and ServiceNow Implementation certification

     Experienced in Service Now implementations which span ITIL, ITSM and security/regulatory disciplines

     Leverage knowledge and experience to deliver end-to-end automated solutions which includes:

1.     User Provisioning process that integrates with internal and external systems

2.     Technical implementation of IT Infrastructure Library (ITIL) processes

3.     Workflow customization

4.     Ticketing

5.     Process automation

6.     Report development

7.     Dashboard creation

8.     System configurations

     Experience building and coding Configuration Management Databases (CMDB)

     Lead Developer in 5 or more end to end ServiceNow implementation projects

     Expert knowledge of LDAP, AD, SSO, Email Infrastructure, Web Services, ServiceNow Discovery, Service Mapping, and Discovery using Service Graph Connectors

     Experience in designing and developing integration with application in place that are custom built and COTS and SaaS products

     Participate in process flow analysis and process redesign sessions

     Understand how different ServiceNow modules interact to ensure that configuration done in one area is not negatively impacting other areas

     Knowledge of scripting language, including JavaScript

     Experience working with remote teams

     Share best practices and be consultative throughout the technical design and implementation of the project

Minimum Requirements:

Candidates that do not meet or exceed the minimum
stated requirements (skills/experience) will be displayed to customers but may not be chosen for this opportunity.

Years

Required/Preferred

Experience

8

Required

Hands-on ServiceNow development, customization, administration experience in ITSM, ITOM, SAM, ITBM and/or equivalent

5

Required

Experienced in most of ServiceNow ITBM, DevOps, SecOps, ITOM, ITAM, IRM, ITSM, and Change Management Practices

5

Required

Working knowledge of ServiceNow User Provisioning, Incident, Problem, Change, Asset, CMDB, Service Catalog, Email modules, etc.

5

Required

Designed, Developed, and implemented Integrations inbound/outbound with ServiceNow using Azure AD, Trusted Sources for SSO, Mid server, web services REST/SOAP, email and other relevant technologies

4

Required

Excellent communication skills verbally and in writing used when leading ServiceNow implementation activities, presenting to leadership, and training less experienced staff

8

Preferred

Industry and project experience with ServiceNow

5

Preferred

ServiceNow System Administrator and/or and Implementation Specialist certification

5

Preferred

Technical Documentation including Technical Design, Implementation, and Configuration Plans

5

Preferred

Experience implementing the Core Process Areas: User provisioning, Incident, Problem, Change, Service Catalog, Request, and CMDB

3

Preferred

Technical knowledge is highly desirable in programming e.g. Java, Javascript, SQL, etc.

MD AFTAB ALAM

US IT Recruiter

ConvexTech Inc.

Direct  : 4693007818 ext-412

Email    : [email protected]

https://www.linkedin.com/in/md-aftab-alam-69114611b

Keywords: active directory information technology green card Maryland Texas
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Fri Oct 13 21:33:00 UTC 2023

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Location: Austin, Texas