| Splunk Admin with ITSI || Remote at Remote, Remote, USA |
| Email: [email protected] |
| Hi Professional, Please find the job description detailing the preferred specifications that our client is seeking for this position and please share relevant resume regarding this opportunity. Position: Splunk Admin with ITSI Location: Remote, USA Job Description: 8+ years' experience in SPLUNK core/ITSI implementation preferably in service provider network with strong UNIX/ Windows knowledge. Should possess strong scripting knowledge in PERL, Shell/VB, Python etc. Should have experience in Integrations with other tools. Should have strong understanding of Splunk development, Implementation Administration Should have worked on various monitoring Solution (Storage, backup, server, Network, APM, etc.) Should have been part of the team in High Availability configuration in complex environment. Experience with REST and web services interfaces, XML, JSON Integration with -Monitoring like SCOM, CAUIM, Solarwind with Splunk ITSI Experience in Splunk Dashboard development. To provide support for on call escalations and doing incident and problem management To independently resolve tickets and esnure that the agreed SLA of ticket volume and time are met for the team To ensure positive customer experience and CSAT through First Call Resolution and minimum rejected resolutions or Reopen Cases Work on value adding activities such Knowledge base update and management, Training freshers, coaching analysts and conducting interviews or participation in hiring drives To participate or contribute on EN business in creation of proposals to drive Service improvement plans Experience in working as a part of a team involved in the implementation of SPLUNK for big Global customer. Thanks and Regards, Sumit Kumar Shahi Technical Recruiter 1603 Capitol Ave, Suite 310 A461, Cheyenne Wyoming 82001 Email : [email protected] -- Keywords: information technology |
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| Fri Oct 13 23:54:00 UTC 2023 |