| #Urgent-Audio Visual Support Specialist - 4100 Hamline Avenue North St. Paul Minnesota 55112 at North, Virginia, USA |
| Email: [email protected] |
| From: Adithya Rangaraju, kksoftware associates [email protected] Reply to: [email protected] Hi, Greetings from KK Software Associates. This is Adithya. R from KK Software Associates. I have an urgent requirement of Audio Visual Support Specialist, please go through the below requirement and forward me your updated resume with contact details ASAP. Title: Audio Visual Support Specialist Location: 4100 Hamline Avenue North St. Paul Minnesota 55112 Duration: +12 Months Experience: 7+ Note: Please do not submit OPT, CPT & H4 Profiles Job Description: Roles & Responsibilities Checking all conference rooms on a regular basis Test all aspects of rooms equipment Hardware power status confirmation Battery levels on items like remotes Confirm correct functionality of all audio and video features Troubleshooting technical issues Work with vendors as needed to resolve issues Ensure rooms are in good looking order Work with facilities to remedy any physical needs of the space Utilize monitoring solutions to quickly identify and respond to issues Assist users with immediate room issue or needs Troubleshoot active problems in person Work with vendors as needed to resolve issues AV Training Hold regular training sessions with the site Usage of the equipment Best practices General AV support questions Track and respond to ServiceNow work request Work with the greater AV group on implementing changes to the AV environment at your local site Point person for all AV needs your site has Special Projects; work with other team members or manager on AV oriented projects Technical/Functional Skills: Checking all conference rooms on a regular basis Test all aspects of rooms equipment Hardware power status confirmation Battery levels on items like remotes Confirm correct functionality of all audio and video features Troubleshooting technical issues Work with vendors as needed to resolve issues Ensure rooms are in good looking order Work with facilities to remedy any physical needs of the space Utilize monitoring solutions to quickly identify and respond to issues Assist users with immediate room issue or needs Troubleshoot active problems in person Work with vendors as needed to resolve issues AV Training Hold regular training sessions with the site Usage of the equipment Best practices General AV support questions Track and respond to ServiceNow work request Work with the greater AV group on implementing changes to the AV environment at your local site Point person for all AV needs your site has Special Projects; work with other team members or manager on AV oriented projects Experience Required: Strong customer service oriented skills Passion for working with end users Excellent speaking skills Great organization skills Exceptional in high pressure situation AV experience specific to conference rooms of all types TV and Projectors, microphones and speakers, VC equipment, automation and integration equipment (Crestron) Cisco and MTR devices Basic PC troubleshooting skills in a corporate environment Highly self-motivated and able to work primarily independently, as well as with a group on larger team projects and issues Preferred Qualifications: Solid working knowledge of the following: Microsoft Office products: Word, Outlook, Teams Monitoring software a plus (Microsoft Pro Portal, Cisco, Logitech Portal) Proficient with Microsoft Teams Working knowledge of Zoom meetings Knowledge of AV in large environments Knowledge of Webcams, headsets, and speaker/puck audio Dedicated AV experience or primary function Keywords: rlang golang |
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| Mon Oct 16 23:48:00 UTC 2023 |