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Application Support Analyst at Remote, Remote, USA
Email: [email protected]
From:

Santhoshi,

HAN IT Staffing

[email protected]

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Role:   Application Support Analyst - Onsite

Work location:  PHILADELPHIA (US:13673), PA

Client : COMCAST

JOB DESCRIPTION

            Must have experience of 6 months-1 year on application support.

            Should have good communication skills.

            Should be able to communicate with the client.

            Should able to Monitor and resolve ticket from Queue based on SOP document.

            Should able to assign ticket to the respective team based on the requirement.

            Data Entry and execute SOPs to manage any error as a result of Data Migration.

            Ability to manage time effectively, set priorities and meet deadlines.

            Extremely customer-focused, positive, professional attitude.

            Able to work under pressure and frequently changing priorities.

            Reporting of Ticket data

            Willing to work in shifts."       

Keywords: information technology Pennsylvania
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Tue Oct 17 01:07:00 UTC 2023

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