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Systems Analyst 2_ Local Candidates to Georgia at Remote, Remote, USA
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Saeeda,

Global IT Family

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Requisition Class: SYSAN : Systems Analyst 2

Region Name: State of Georgia

Title/Role: DOAS Systems Analyst 2 (722794)

Start Date: 11/13/2023

End Date: 06/30/2024

Worksite Address: 200 Piedmont Ave SE, Suite 1804 West Tower, Atlanta, GA 30334

Agency Interview Type: Either Web Cam or In Person

Under general supervision, analyzes customer business needs and participates in the planning, design and implementation of new or enhanced systems.  Supports the user community in the use of functional business tools and support systems.

Systems Analyst

This candidate will have experience working with business users, understanding their needs and wants, quantifying them into technical requirements and working with developers.

This candidate will have a high-level understanding of computer technology such as Windows 11, computer hardware and software installations, management of keys and application rights for users.

This candidate will be responsible for a variety of tasks associated with IT operations and support:

1.Monitoring and resolving technical and operational issues with applications and working with developers to

        resolve those issues quickly.

2.Extensive experience resolving issues with computer systems and applications.

3.Answering user inquiries regarding computer software or hardware operation to resolve problems.

4.Monitor ticket queues, assign tickets to appropriate internal and external support staff.

5.Performing procurement tasks for IT resources such as buying software, hardware, applications licenses.

6.Managing software licenses for the agency.

7.Writing Standard Operating Procedures (SOPs) and Quick Reference Guides to document IT support

        processes and educate end users on best practices.

8.Experience working in Sharepoint is a plus.

Required Skills

1.Strong organization and prioritization skills.

2.Ability to troubleshoot, debug and prioritize technical issues.

3.Excellent written and oral communication skills.

4.Bachelor's degree in a related field from an accredited college or university AND five years of related

        experience OR Associate's/Vocational/Technical degree in a related field from an accredited college or

        university AND Five years of related experience OR Five years of experience at the lower level Systems

        Analyst 1 (ITP020) or position equivalent. Note: An equivalent combination of education and job specific

        experience that provided the knowledge, experience and competencies required to successfully perform

        the job at the level listed may be substituted on a year-over-year basis.

Preferred Qualifications

1.Sharepoint 2013 or 2019 is a plus.

2.Experience working in Amazon Web Services (AWS) is a plus.

3.Experience with PowerShell.

4.Extensive experience in Active Directory.

 Experience in resolving issues with computer systems, operating systems and applicatons.Required3YearsExperience monitoring ticket systems, working with users directly and resolving IT user issues.Required3YearsExperience with tracking software licenses, hardware inventory.Required1YearsExperience writing standard operating procedures and quick reference guides for IT and for the users.Required1YearsExperience working in Sharepoint is a plusRequired1YearsExperience working in Amazon Web Services (AWS) is a plusRequired1YearsExtensive experience working in Active DirectoryRequired3Years

 Question 7The selected candidate should be within the Atlanta, GA area and be able to come to the office on a regular basis. The candidate will be required to report to the office every day during the 3 month trial period. After that the candidate may be offered 1 day telework per week. Do you accept this requirement

Thanks & Regards,

Saeeda Shaikh

Global IT Family LLC

Email: [email protected]   

www.globalitfamily.com

Keywords: information technology Georgia
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Tue Oct 17 18:03:00 UTC 2023

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