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Remote Servicenow Release Manager at Remote, Remote, USA
Email: [email protected]
From:

Abhishek kumar singh,

Tek Inspirations

[email protected]

Reply to:   [email protected]

Position: Servicenow Release Manager

Location: Remote

Duration: 10 Months

Visa: USC / GC / GCEAD / H4EAD

Interview: Skype

Job Description

About the Job

        Gather and document requirements, getting signoff from Business stakeholders

        Create and manage stories related to development

        Create and maintain the monthly release cycle schedule including requirements, design, development, testing, and implementation with signoff at the appropriate stages

        Save documentation and signoffs in a central location

        Manage the backup and reimplementation of in-progress development pre and post clone of the environments

        Create and manage the lifecycle of change tickets related to ServiceNow development

        Provide appropriate metrics and KPIs as needed

        Manage Deployment/Release windows both Production and Non-Production environments

        Building and maintaining strong internal customer relationships is essential as this position will work with Business

        Drive implementation of tested system changes with distributed teams to determine priorities, schedule new builds and releases, and maintain the environment / build planning

        Drives improvement opportunity session with senior stakeholders related to release management

        Develop and maintain a high degree of system knowledge of the products

        Interfacing with external business stakeholders

        Develop metrics and reports to help the team understand its health and progress and to set goals

        Coach team members to understand Release Management principals

        Ensure clear communication and collaboration among the Operations, Product Owner and members of the Development team

        Work with project managers to ensure milestones are aligned with releases, interdependencies are addressed, and the integrity of the release can be measured

        Manage risks and resolves issues that affect release scope, quality, and schedule

        Maintain a release repository and manages key information such as build and release procedures, dependencies, and notification lists

        Conduct Release Readiness reviews

        Ensure best practices are followed during the release, including the creation of and execution against high quality deployment plans and checklists

        Communicate release details, schedules and planned outages to stakeholders.

        Provide reporting to leadership on release status and quality

        Continually work towards making improvements in the release process

Strong process orientation and demonstrated ability to define and document new or improved portfolio processes, templates and tools, and create a wide variety of reporting mechanisms for leadership, stakeholders, and team members.

Highly proficient written communication, analytical and problem-solving skills.

Highly skilled in the creation of presentations, new reporting mechanisms and other documents.

High level of attention to detail, including the ability to assess, and synthesize large amounts of content and data related to program status, issues, risks, dependencies, and schedules and distill it in crisp clear language appropriate for a variety of audiences including technology and business executives.

Excellent verbal communication, presentation, collaboration and teamwork skills with demonstrated ability to gain trust, secure buy-in and influence change at all levels.

An ability to influence without direct authority, as well as demonstrate an appropriate level of assertiveness, is critical.

Demonstrated ability to thrive in a team-based environment that is fast-paced, rapidly changing, and service-oriented. Demonstrated commitment to ongoing professional development, learning new skills, and taking on new challenges.

Thanks & Regards

..

Abhishek Singh

Technical Recruiter

Desk: 4697760536

[email protected]

https://www.linkedin.com/in/abhishek-singh-4949b323b/

Keywords: information technology green card
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Tue Oct 17 18:21:00 UTC 2023

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