Omni Channel Architect at Plano, Texas, USA |
Email: [email protected] |
From: khadar, KK Associates LLC [email protected] Reply to: [email protected] We are hiring Omni Channel Architect Consultants for one of my client in Location:- Plano, TX - Remote interesting candidates please send resumes to [email protected] Contact:- 6146995972 -105 Position:- Omni Channel Architect Location: - Plano, TX - Remote JD:- More than 15 years of experience as a Solution Architect implementing complex Omni channel projects. Minimum of 8~10 years of hands-on experience with NICE, Genesys, Amazon Connect, Salesforce. SF Marketing CLoud, Chat Bots Experience in implementation of collections journey for customer including various modes of communication like call, text and emails. Design and implement Omni channel environments, including integration with salesforce, marketing cloud, Nice CXOne, NLP BOTS. Provide expertise in connectivity and environment management for Amazon Connect / Nice InCotnact. Leverage technical background to drive successful Omni channel implementations. Demonstrate excellent communication skills for effective collaboration and knowledge sharing. Work in an Agile environment, participating in Scrum ceremonies and contributing to iterative development. Strong understanding of Network Infrastructure . Experience with large language models, NLP/Data science, Machine learning; Bots; AI Chatbot Previous technical background or experience with implementations. Excellent communication skills, both written and verbal. Contact Center Architecture background (required) Proficiency in Agile methodologies and experience working in a Scrum environment KK Associates LLC. 8751 Collin McKinney Pkwy, # 1302, McKinney, TX 75070 555 Metro Place North, Suite # 100, Dublin, OH 43017 Direct: +1 614-699-5972 | India: +91 888-639-5238 | Fax: (614) 413-3428 Email: [email protected] Keywords: artificial intelligence Ohio Texas |
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Wed Oct 18 00:43:00 UTC 2023 |