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Senior UC Engineering at Remote, Remote, USA
Email: [email protected]
From:

Mohit Saini,

Maintec

[email protected]

Reply to:   [email protected]

Hi  ,

We have a client who is looking for

Senior

UC Engineering in Princeton/Delaware- Onsite Location

.

If you would be interested, please forward me a copy of your resume in a word document to

[email protected]

. If you have any questions please feel free to reach me on my direct line at
559 413 4325

. If not, I would appreciate it if you could pass this information along to anyone you know who may be interested in the position. Thanks

Role:                       Senior UC Engineering

Duration:              6+ months contract

Location:               Princeton/Delaware (Hybrid Resource is expected to be in office for at-least 4 days a week)

Description:

The Senior UC Engineering Consultants primary role will be providing architectural support and infrastructure support to the management and infrastructure team. Since this role is geared towards a technical individual, the candidate should have most/all the required skills and experience in a wide range of technologies and not just Unified Communications. The engineer will be part of BlackRock Global Unified Communications Engineering team that owns the design, development, delivery, and\\experience of Unified Communications System platforms. The position is responsible for the design, selection, implementation, integration, management, user experience and retirement of Collaboration and Communication technology.

The position works closely with the IT team and business partners to deliver consistently excellent user experiences and technology experiences for our staff, members, and community.

The ideal candidate should possess advanced Unified Communications knowledge. The position requires intermediate experience using Microsoft Office products. Candidate must have good verbal and written communications skills as well asgood customer service skills. Candidate must be able to handle multiple tasks with shifting priorities and possess good analytical skills. The candidate should be a fast learner, self-sufficient, and have a logical thought process to carrying out tasks/projects.

Responsibilities:

         Work with vendors, clients, carriers and technical staff on implementation, optimization and security of Cisco Unified Communications system. This includes but is not limited to  troubleshooting infrastructure and services including CUCM, CUC, IMP, Jabber, Webex, video infrastructure and all other Unified Communications application.

       Carry out maintenance/upgrades on all Infrastructure and endpoints

       Own analysis of new technologies from start to finish

       Provide support to Video Infrastructure team lead

       Carry out security review of infrastructure and applications

       Research, analyze, recommend and implement new software, hardware, tools, systems and processes to provide state-of-the-art collaboration experience.

       Document procedures and processes

       Develop and maintain user guides, technical guides, project plans and any other system related documentation for respective system.

       Create help files for support teams

       Offer thoughts and solutions on improving current technology

       Escalate issues to vendors

       Provide metrics/reports for conferencing services

       Ability to function in a fast-paced organization

      Adhere to the design, programming and application standards as setup by the company. Including compliance with all firm and departmental policies and procedures.

      Carry out security review of infrastructure and applications

Required Skills:

      Ideally CCIE Collaboration, however CCNP Collaboration will be considered

      Ability to establish and maintain a client trust and confidence.

     Good written and verbal communication skills.

     Good troubleshooting skills.

     Self-sufficient, can own an issue and work on it till completion.

     Basic knowledge of the financial services industry.

     Advanced knowledge of Cisco Call Manager.Advanced knowledge of Cisco Meeting Server

     Advanced knowledge of Cisco Expressway/VCS. Advanced knowledge of Cisco TMS. Advanced knowledge of Cisco Meeting Manager

    Advanced knowledge of Cisco Endpoints

    Advanced knowledge of Cisco WebEx

    Advanced knowledge of Cisco Jabber

    Advanced knowledge of Cisco WebEx (fka Cisco Spark/Webex Teams)

    Advanced Knowledge of Microsoft Teams

    Advanced knowledge of IPTV Streaming/Multicasting

    Advanced knowledge of troubleshooting tools (WireShark etc)

    Knowledge of Intrado E911 solution

    Knowledge of Zabbix, Grafana or other monitoring tools

    Knowledge of Zoom

    Knowledge of H.323

    Knowledge of SIP

    Knowledge of NAT

    Knowledge of Firewall Traversal

    Knowledge of VMware architecture

    Knowledge of Microsoft Server environment (2019, 2022)

    Knowledge of Citrix VDI environment

    Knowledge of MAC OSX environment

    Advanced knowledge of Microsoft Windows environment (Windows 10)

    Knowledge of MobileIron (MDM) environment

    Knowledge of Networking technologies (Switches, Routers, F5 load balancers, DNS, Firewalls, Proxy Servers, QoS)

    Experience with Cisco TAC support (raising cases, escalating)

Desirable skills:

    Advanced Excel skills

    Programming/Scripting experience (Visual Basic/Python etc)

    Rest API knowledge (POSTMAN experience a plus)

    Documentation skills (Visio a plus)

    Application packaging and deployment

Mohit Saini

Maintec Technologies Inc.

8801 Fast Park Drive, Ste. 301, Raleigh, NC 27617

Phone: (559-413-4325)| Fax: 888-221-8803

mohit

@maintec.com

  |
www.maintec.com

Linkdin Id : 

https://www.linkedin.com/in/mohit-saini-b21b73230/

Keywords: information technology ffive Idaho North Carolina
[email protected]
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Thu Oct 19 19:05:00 UTC 2023

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