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Desktop IT Support - Operational Support -Technical Support at Remote, Remote, USA
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From:

Kaveri,

Tek Pyramids

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Desktop IT Support / Operational Support / Technical Support

Washington, DC (Onsite)

6+ Months

GC or USC !

LOCALS to VA / DC / MD Highly Preferred !

(Shift will be from 4 PM to 12 Midnight EST)

Requirements :

The big thing they want to see is somebody who specifically works at Newsmax, Fox, ABC, CNN, or another TV broadcasting environment right now. 

Broad technical knowledge, including understanding of complex systems built from separate components.

Experience of operating within, or demonstrable knowledge of, multi-platform environments.

Experience or knowledge of monitoring and interacting with a range of applications and services.

Experience in supporting a wide range of broadcast and production technologies, systems and equipment.

Experience of logging and managing incidents in an operational environment.

Familiarity with using a range of diagnostic and monitoring tools.

Ability to communicate effectively with external providers and internal partners.

Troubleshooting and diagnosing defects in complex systems.

Able to create supporting documentation.

Able to prioritize according to service impact and work under pressure.

Knowledge of ITIL support model.

Experience in media and creative environments.

Knowledge of best practice in IT security policies, standards and procedures.

- Desktop IT support and installation (hardware & software for both PC and MAC)

- User login account support & troubleshooting

- Office network infrastructure installation and maintenance (LAN & Wireless)

- Editing support & Edit suite maintenance (software and hardware)

- Installing/ wiring and maintaining servers and other rack mount gear

- Printer installation and maintenance

- Mikrotik router experience a plus

- Troubleshoot, Install, maintain & repair broadcast equipment for TV & Radio.

- Card-based security system management

- Security camera system installation and maintenance

- Electrical safety testing and inventory tracking of all equipment

- Maintenance and repair record keeping

Keywords: information technology green card Maryland Virginia
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Fri Oct 20 00:43:00 UTC 2023

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