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Senior Testing Analyst at Hybrid in Alpharetta, GA at Alpharetta, Georgia, USA
Email: [email protected]
From:

Varsha Tarange,

iTech US, Inc.

[email protected]

Reply to:   [email protected]

Hi ,

We Have an urgent Opening with one of our clients, please see the job description below for you review.

Location- Hybrid in Alpharetta, GA

JOB TITLE- Senior Testing Analyst

Job Description/ Responsibilities:

8+ years of QA with IVR testing + Cyara automation

Lead Automation engineer with hands-on experience in the voice channel leveraging CYARA automation testing tool

Experience in IVR CYARA tool sets - Velocity, CYARA Virtual Agent, CYARA Cruncher, etc

Extensive testing background in leading contact center applications and performance testing leveraging the automation tools and frameworks

Experience in portal testing for IVR applications on platforms such as Genesys and Avyaya

Able to adopt a continuous testing approach and add efficiency to the way teams work, speed to adopting innovations, and quality

Experience in planning, defining test strategy/test cases, provide QA estimates, and provide test management and test reporting throughout the Testing cycle

Able to apply the IVR testing best practices to evaluate usability, scenario simulation, flow testing, voice recognition testing, compliance with industry standards , etc

Good to have Prior working in the Financial Services Industry(Banking/retirement/investment/Trading/Payments)

Thanks & Regards

Varsha Tarange

iTech US, Inc.

(802) 681-4067 (Direct)

Ph: 802 383 1500 x 104

Keywords: quality analyst Georgia
[email protected]
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Sat Oct 21 03:05:00 UTC 2023

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