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Amazon Connect developer - Las Vegas, NV(ONsite) at Remote, Remote, USA
Email: [email protected]
From:
Amy Jones,
Blackapple Solutions LLC
[email protected]
Reply to: [email protected]

JD :

Position : Amazon Connect developer

Location : Las Vegas, NV

Its 100 % onsite from day one.

Design and develop end to end contact center using Amazon Connect and AWS services

Design and develop personalized and dynamic contact flows

Integrate to AD/ SAML

Develop lex bots

Configure host integrations for IVR and agent desktop

Integrate 3rd party applications like CRMs, ITMS, WFO, and AI

Keep up-to-date with the latest features launched for Amazon Connect and AWS CCI. Test the new features

Work with Business Analyst and Testing team for project delivery

Create and maintain project design and delivery documentations

AWS cloud practitioner

Proficiency in AWS services like Amazon Connect, S3, Lambda, Dynamo DB, API Gateway, EC2, AWS Lex, VPC, Kinesis and chime

Proficiency in NodeJS

Contact center developer experience : 5+ years

Amazon Connect experience: 3+ years

Amazon Connect: Business and Technical accreditation

Java, Node JS, Python

should be strong in communication (both oral and writing). Must be fluent in English.

SDLC, software development lifecycle, agile delivery methodology,

Avaya Business Rules Engine, Avaya Intelligent Call Routing, SIP PBX Hub,

Must have Good REST & Web Services experience.

Familiarity on JIRA, Ant or Maven would be a plus.

Knowledge on Avaya, Cisco, Etc., Contact center solutions is a great plus.

Best Regards,
Amy Jones| Technical Recruiter| Blackapple Solutions LLC.
11400 W Olympic Blvd Suite 200, Los Angeles, CA 90064.
E-Mail: [email protected]
Web: www.blackapple-solutions.com
[email protected]
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Tue Oct 25 20:47:00 UTC 2022

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Location: Las Vegas, Nevada