| Service now Developer - NC at Remote, Remote, USA |
| Email: [email protected] |
| From: Malini, Smacforce Consulting [email protected] Reply to: [email protected] Hi Recruiters, Hope you are doing great..!! Please find the Hotlist of my consultant available for Service Now Developer opportunities. And we are looking for onsite and remote. Please share me the suitable Requirements. PROFESSIONAL SUMMARY Over 5 years of experience working as a Software Quality Engineer with a strong focus on ServiceNow development. Working experience in various phases of SDLC such as Planning, Requirement Analysis, Design, Development, Testing Go-live, and Support. Strong technical background and excellent interpersonal skills with an ability to interact with individuals at all levels. Imported data from various Data Sources using Import Sets and Transform Maps. Designed and developed Workflows for Service Requests, incidents, problems, and Change Management. Experience in HRSD solutions: Onboarding, Case Management, Portal Development, and Knowledge Management. Experience with HRSD module. Worked on multiple COEs, HR Service and HR case configuration, record producer on HRSD. Also worked on employee service center portal Experience in IT Service Management (ITSM) including design, development, testing, and implementation of the projects. Highly accomplished at organizing and facilitating one-on-one discussions, workshops, and requirement elicitation sessions. Experience in handling data imports and data export in ServiceNow. Worked on Creating Various Reports, Gauges, Dashboards, and Home Pages. Configured new Approval Processes, Assets, and Configurable Items. Hands-on experience on various ServiceNow Modules like Service Catalog, Incident, Problem, Change Management, SCRUM, Configuration Management Database, Asset, Knowledge, Release, Content Management, SLA, ACLs, Reporting, and Integration with Web Services. Maintain service level agreement (SLA) and monitor an SLA workflow. Worked in Traditional life cycles as well as in Agile methodologies. Designed and implemented ServiceNow Integration solution with Emails, SMS, and Alerts. Communicated with the external web service using SOAP Messages and REST. Updated & maintained a comprehensive testing protocol for Service instance upgrades to certify all applications for use after the upgrade completes. Extensively worked on Configuration and maintenance of UI Policies, Client Scripts, Business Rule, UI Action and Script Includes by using Glide Form, Glide System, and Glide Record objects used by several other important objects. Created UI pages to use them in Service Catalog, designed buttons & context menus both in form and lists using UI actions. Extensive knowledge of Front-End Technologies: HTML, CSS, JavaScript, jQuery, AngularJS, XML, XSL, and XSLT Good understanding of the software development life cycle. Good knowledge and hands-on experience on ServiceNow (Enterprise IT Cloud tool) modules Incident, Problem, Change Management, Knowledge, Service Catalog, Service Level Management (SLM), Workflows, Email Notifications. Good knowledge and hands-on experience on ServiceNow in Import sets, Data loads, Workflows with manual and dynamic approval groups, Data lookup and Assignment lookup rules, Service Now Internationalization, Reports and Automation Test Framework (ATF). Knowledge on OOB Resource management application and its modules. Good debugging skills in issue identification and fixing. Also helps operation support team in fixing defects found by customers and providing KT on new functionalities implemented. Many Thanks, Malini G Bench Sales Recruiter Direct:2676494530 E: [email protected] SMACFORCE CONSULTING | 3070 Bristol Pike building 2 suite 209, Bensalem, PA 19020, USA E-Verified Employer Keywords: user interface information technology golang Pennsylvania |
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| Mon Oct 23 21:33:00 UTC 2023 |