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IVR Tester with Cyara automation - Hybrid in Alpharetta, GA at Alpharetta, Georgia, USA
Email: [email protected]
From:

Laxmi Kumari,

Smart IT Frame

[email protected]

Reply to:   [email protected]

Dear Vendor,

Please help me with some appropriate profiles for the below closable job position.

Role: IVR Tester with Cyara automation

Location: Hybrid in Alpharetta, GA

Duration: 12+ months  

Job Description:

Responsibilities:

8+ years of QA with IVR testing + Cyara automation

Lead Automation engineer with hands-on experience in the voice channel leveraging CYARA automation testing tool

Experience in IVR CYARA tool sets - Velocity, CYARA Virtual Agent, CYARA Cruncher, etc

Extensive testing background in leading contact center applications and performance testing leveraging the automation tools and frameworks

Experience in portal testing for IVR applications on platforms such as Genesys and Avyaya

Able to adopt a continuous testing approach and add efficiency to the way teams work, speed to adopting innovations, and quality

Experience in planning, defining test strategy/test cases, provide QA estimates, and provide test management and test reporting throughout the Testing cycle

Able to apply the IVR testing best practices to evaluate usability, scenario simulation, flow testing, voice recognition testing, compliance with industry standards , etc

Good to have Prior working in the Financial Services Industry(Banking/retirement/investment/Trading/Payments)

Roles & Responsibilities:

Creation and execution of complex automated test scripts for testing business critical automation scripts using tools such as Java based Framework Java Selenium TestNG Gradle and Jenkins.

- Need to possess Java development experience and have contributed towards the Framework creation/customization based on the requirements

- Test planning and Estimation of projects using TCP Estimation Methodology.

- Maintaining all project requirements and execution details on Test Management Tool JIRA. Reviewing Test Cases Performing root cause analysis (RCA) for the production defects.

- Perform failure analysis for mobile automation scripts analyze and identify test cases feasible for automation.

- Sharing the Daily Status Report with project stakeholders and providing Go/No-Go decisions for production releases.

- Involved in Agile Process from attending Scrum Call Backlog Grooming and Sprint Planning & Sprint Retrospective for all the deliverables

What are the must have's for this role

1.Strong Java SDET (UI Automation preferred)

2. Working 3 days/week from office in Alpharetta, GA

Years of Experience:       8+ Years of Experience

Best Regards,

Laxmi Kumari

Smart IT Frame LLC

laxmi
@smartitframe.com

www.smartitframe.com

-----WBENC------

Keywords: quality analyst user interface information technology golang Georgia
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Mon Oct 23 21:50:00 UTC 2023

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