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SailPoint IdentityIQ Support Identity & Access Governance (IAG) support || Remote at Remote, Remote, USA
Email: [email protected]
Role Title: SailPoint
IdentityIQ Support

Identity & Access Governance (IAG)

support

Location: Remote

Duration of Assignment:
12 months - go beyond

Additional information:

work tasks that the
people on the team work on daily.

(1) Querying the IIQ
database to pull reports e.g., the number of users with access to these 100
entitlements, the number of entitlements with these attribute values, the number
of certification items in a specific set of certification campaigns, etc.

(2) Troubleshooting why
IIQ failed to provision access requests.

(3) Investigating and
fixing failed application aggregations

(4) Reading through
different IIQ rules and workflows to understand what the system is designed to
do

(5) Using iiq console
to import changes to IIQ objects and export backups.

(6) Answering customer
questions e.g., How do I set approval delegation How do I see a list of the
access people in my organization have How do I see all the entitlements for
the business applications Im responsible for

Questions:

This role would 100% be
in a production support environment and capacity, right

That's right. This
person is going to primarily work on production environment tasks. Our
developers have a number of lower environment tasks where they might be the
support person might be asked to migrate something from production to the lower
environment to test something.

And there are any
responsibilities as a developer

They will not be running
code and not responsible for delivering code in any capacity. If the person has
scripting skills, that's helpful but, we're not going to expect the person to
deliver code.

Would you be open to
consider someone who has worked as an IAM consultant or security engineers in
the past and willing to do the production support work

I am, but the key thing
there would be the person would have to have worked with SailPoint products.
Someone who has worked with our IM consultant using the SailPoint, SailPoint
products. So consulting being what they helped implement the SailPoint system
at a company means someone like who is doing the customized configuration,
someone who has configured the accounts in the sale point. That kind of experience
installing, configuration, if they've installed the product and set it up at a
company as a consultant or as a contractor, they should have the adequate
skills to actually operate in production if they're open to that..

Which scripting language
like you're referring to

The SailPoint tools are
primarily written in Java and they come with their own scripting language
called Bean Shell, which is an offshoot of the Java programming language. If
you have knowledge of Java then that would be ideal. Shell script, Python for
one off scripts and for utilities that the person would write for themselves.

You mentioned it's an on
call rotation and it's in a production environment. Does this position require
somebody working on the weekends and evening support like night shift support
as well

That's correct. The on
call is for seven days, essentially starting on Friday midday and going to the
following Friday if there's any incidents that happen after hours.

Example: If someone
loses access to the system they need for business purposes. After hours, the on
call person will get paged and asked to figure out what happened. In terms of
weekend work, when we do releases, software development lifecycle releases, that's
roughly once every two to three months. The person would probably work from
Friday night to Saturday making sure that the production release went smoothly
and that would be executing deployment steps, running jobs and Jenkins using
some of the other CI CD tools that we have a fanning there, got it and there
are so compensated in the following days or week.

What is your interview
process going to look like

First Round: A technical
panel interview with members of the support team and the development manager.

Second round: Behavioral
and technical interview with David.

How many years of
experience in AWS is required

We are migrating to AWS
in probably the next 6 to 8 months so any knowledge of AWS will make things
easier. At least one year of experience, familiarity with the services, the
core services, S3EC2IM, RDS, and your typical application services.

Description:

This position will be responsible for keeping the
Identity & Access Governance (IAG) system running in production.

The position will be a member of the L2 support team for the
IAG asset. The position will ensure that controls such as identity lifecycle
management and access reviews are executed in a timely manner.

Skills:

Experience with SailPoint IdentityIQ or other SailPoint
products such as IdentityNow, IdentityAI (Minimum of 3+ years of experience)

SQL, UNIX, Java (Ability to read and understand Java.),
AD/LDAP/directory service products

Databases (Oracle, SQL Server, RDS, etc.)

AWS core concepts and services (IAM, RDS, EC2, EB, etc.)

Broad knowledge of technology, systems architecture, and
commonly used integration patterns between systems (API, direct DB connections,
file exchange, etc.).

Be flexible and thrive in an evolving environment.

Adapt to change quickly and adjust work accordingly in a
positive manner.

Education/Experience:

Bachelor's degree in a technical field such as computer
science, computer engineering or related field required.

5-7 years experience required.

Additional Information:

Work tasks that the people on the team work on daily.

(1) Querying the IIQ database to pull reports e.g., the
number of users with access to these 100 entitlements, the number of
entitlements with these attribute values, the number of certification items in
a specific set of certification campaigns, etc.

(2) Troubleshooting why IIQ failed to provision access
requests.

(3) Investigating and fixing failed application aggregations

(4) Reading through different IIQ rules and workflows to
understand what the system is designed to do

(5) Using iiq console to import changes to IIQ objects and
export backups.

(6) Answering customer questions e.g., How do I set approval
delegation How do I see a list of the access people in my organization have
How do I see all the entitlements for the business applications Im responsible
for

QualificationMust HaveFNMACompany Default Category

2-4 years UNIX experience with strong shell scripting
skills

4 years

2-4 years web application support experience with BEA
WebLogic and Sun ONE (iPlanet)

4 years

Ability to quickly adjust priorities to meet rapidly
changing business needs

Thanks & Regards

Mohd Saif Khan

Recruitment

Manager

Direct : 814-651-6955

[email protected]

 || 

www.signinsol.com

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Keywords: continuous integration continuous deployment access management database active directory information technology golang
[email protected]
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Tue Oct 24 01:14:00 UTC 2023

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