| Net Support Maintenance Manager at Kings of Prussia, Philadelphia (working from the office for three days a week) at Philadelphia, Pennsylvania, USA |
| Email: [email protected] |
| H i, Hope youre doing great!! This is Sai Kiran from Techorbit Inc. We have an Immediate hiring Job Opportunity. If you are interested and available for the Job, Please revert back with latest resume and other details required for submission to: [email protected]. ROLE: .Net Support Maintenance Manager LOCATION: Kings of Prussia, Philadelphia (working from the office for three days a week) Key Responsibilities: Oversight of multiple teams spread across different geographic locations, responsible for providing real-time support for IT applications and scheduling IT processes. Provision of technical support for all CE applications, including Interfaces (ETLs) but excluding Oracle EBS. Timely resolution of issues in alignment with predefined SLAs. Timely communication of outages to relevant stakeholders. Ensuring optimal system performance for all CE applications, encompassing database activities such as space management and process cleanups. Collaboration with the Development Manager to facilitate knowledge transfer, version control, code release, hyper care, and other essential processes. First point of contact for issue escalations. Management of ticket assignments on a global scale, implementing a 'follow the sun' model where applicable to ensure 24x5 support and on-call weekend coverage. Collaboration with the SOX Manager to ensure 100% compliance. Coordination with the GIS team for activities related to security testing and remediation. Partnership with the Business Application team in the construction and delivery of business-as-usual (BAU) items. Assessment of the impact of new solutions on existing applications. Ownership of the production version of the code across all CE applications. Responsibility for managing Support and System KPIs, including SLAs, uptime, and other defined metrics, with timely reporting, such as a weekly dashboard. Skills Required: Extensive experience with MSFT .net Technologies, including knowledge of SSRS, React JS (preferred), Kafka (Preferred), and Salesforce (optional). Essential experience with ServiceNow. A problem-solving mindset is a necessity. Proficiency in resource management, effective communication, and the ability to monitor and meet KPIs is crucial for success in the role of Support Manager. Please help with the details below and share me Resume, DL, Visa & I94 copy. First Name Last Name Immigration Status Current Location Date of Birth Phone Number Email Id Skype ID Passport Number Total IT Exp Exp in Required Skills Name of the Degree Highest education Highest Degree Start Date Highest Degree End Date University Education Type (Full Time / Part time) Rate LinkedIn Id Reference Please share Three interview slots for three consecutive days. Date From (Time) To (Time) Time Zone Sai Kiran Techorbit, Inc. 1300 W. Walnut Hill Ln. Suite 260 Irving, TX 75038 Tel: 4696387186 * 427 Email: [email protected] Keywords: javascript information technology container edition Idaho Texas |
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| Tue Oct 24 23:02:00 UTC 2023 |