| Network Analyst :: Austin TX (onsite) at Austin, Texas, USA |
| Email: [email protected] |
| Title: Network Analyst Duration: 4+ month contract Client: Office of Court Administration Location: Austin TX (onsite) VISA: USC/GC/EAD GC/EAD H4 Interview: Phone and Video All work will be done on an OCA supplied and managed machine. Security rules will be followed, and use of the Enterprise password manager is required. Majority of duties will be remote with up to one day a week in the main office required or in case of an emergency. Following all OCA policies, procedures, and change management processes, provide hands-on technical support for an enterprise network IT infrastructure that consists of (but is not limited to) various remote locations connected via MPLS and site-to-site VPN, Azure VPN tunnel, as well as supporting work-from- home end-users connecting through Cisco AnyConnect. Maintaining appropriate ACLs, VLANs, WAN, LAN, MPLS and Internet connections. Implementing procedures to ensure the network is monitored, fully patched, and performing as designed. Troubleshooting and resolving connectivity issues, escalating as appropriate. Communicating and collaborating with our vendors and partners (including Cisco, Solarwinds, DIR, etc). Maintaining accurate and complete documentation of all aspects of the network. Provide excellent customer service at all times. This includes support for level I and II helpdesk staff, appropriate escalation to management, proactive communication to management and end users as appropriate, and usage of the ticketing system. I. DESCRIPTION OF SERVICES Office of Court Administration requires the services of 1 Network Engineer 2, hereafter referred to as Candidate(s), who meets the general qualifications of Network Engineer 2, Networking/Telecommunications and the specifications outlined in this document for the Office of Court Administration. All work products resulting from the project shall be considered "works made for hire" and are the property of the Office of Court Administration and may include pre-selection requirements that potential Vendors (and their Candidates) submit to and satisfy criminal background checks as authorized by Texas law. Office of Court Administration will pay no fees for interviews or discussions, which occur during the process of selecting a Candidate(s). Following all OCA policies, procedures, and change management processes, provide hands-on technical support for an enterprise network IT infrastructure that consists of (but is not limited to) various remote locations connected via MPLS and site-to-site VPN, Azure VPN tunnel, as well as supporting work-from- home end-users connecting through Cisco AnyConnect. Maintaining appropriate ACLs, VLANs, WAN, LAN, MPLS and Internet connections. Implementing procedures to ensure the network is monitored, fully patched, and performing as designed. Troubleshooting and resolving connectivity issues, escalating as appropriate. Communicating and collaborating with our vendors and partners (including Cisco, Solarwinds, DIR, etc). Maintaining accurate and complete documentation of all aspects of the network. Provide excellent customer service at all times. This includes support for level I and II helpdesk staff, appropriate escalation to management, proactive communication to management and end users as appropriate, and usage of the ticketing system. II. CANDIDATE SKILLS AND QUALIFICATIONS Minimum Requirements: Candidates that do not meet or exceed the minimum stated requirements (skills/experience) will be displayed to customers but may not be chosen for this opportunity. Years Required/Preferred Experience 6 Required Maintaining appropriate ACLs, VLANs, WAN, LAN, MPLS and Internet connections 6 Required Implementing procedures to ensure the network is monitored, fully patched, and performing as designed. 6 Required Troubleshooting and resolving connectivity issues, escalating as appropriate. 6 Required Communicating and collaborating with our vendors and partners (including Cisco, Solarwinds, DIR, etc). 6 Required Maintaining accurate and complete documentation of all aspects of the network. III. TERMS OF SERVICE Services are expected to start 10/30/2023 and are expected to complete by 01/31/2024. Total estimated hours per Candidate shall not exceed 525 hours. This service may be amended, renewed, and/or extended providing both parties agree to do so in writing. IV. WORK HOURS AND LOCATION Services shall be provided during normal business hours unless otherwise coordinated through the Office of Court Administration. Normal business hours are Monday through Friday from 8:00 AM to 5:00 PM, excluding State holidays when the agency is closed. Thanks & Regards Gurpreet Singh Technical Recruiter : [email protected] Desk No - 980-294-7418 || Ext. No: 1018 Cloud Space LLC Website : www.cloudspacetek.com Address : 1909 J N, Pease Place, Suite 201, Charlotte, NC 28262 -- Keywords: access management information technology green card North Carolina Texas |
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| Wed Oct 25 01:05:00 UTC 2023 |