| Platform Admin || San Antonio, Texas ( Day 1 onsite) at Day, New York, USA |
| Email: [email protected] |
| Hello, My name is Divya Pandey. and I am a Staffing Specialist at Resource Logistics. I am reaching out to you on an exciting job opportunity with one of our clients. COMPLETE JOB DESCRIPTION IS BELOW FOR YOUR REVIEW: Job Title: Platform Admin Location: San Antonio, Texas ( Day 1 onsite) Hire Type: Contract Job Description: 8 to 10 years for IT experiences 3+ years of working experience in Application Admin support, ready to work extended hours & weekend. 3+ year working experience in ITSM likes like ServiceNow, Salesforce Case Manager, etc. Very strong communication skills to work and coordinate with Business users, the vendors, internal IT team and various stakeholders Extensive hands on experience on Tableau Development and Administration Building out reports on internal tableau usage Providing user access, group, and maintenance of server, adding additional node, background processor, space clean-up, rebuild of index, configuration upgrade. Tracking User request, status, creating and publishing reports to Senior Leadership Tableau performance monitoring Worked on Tableau upgrade and Cloud instance of Tableau and migration on perm Tableau to Cloud Tableau instances. Independent at work without any follow-up Very dynamic in handling request and incidents and user request prioritization Keep all stake holder, business team with update of the ticket status and staying top of the tickets being handled. Good knowledge in SAS applications and support Providing access to user and offboarding user from the application Certifications renewal for all the applications and environment Providing business user training and troubleshooting technical issue and guiding ER Studio / Team Server installation, application patch and upgrade. Onboarding and off-boarding the users Configuration update and regular maintenance Creating vendor ticket, follow-up and part of technical and non-technical troubleshooting session with vendor and business user Monarch Data Watch application installation, upgrade Onboarding and offboarding of business users Troubleshooting of issues Maintenance of applications Good Analytical and troubleshooting skillset. Understanding the cluster, environments, and network knowledge to identify issue. Handling and supporting PostgresSQL and MS SQL DB Servers LDAP, Single Sign-On knowledge, SAML 2.0, OAuth, Active Directory authentication integration with various vendor applications Strong understanding security, and compliance knowledge and handling sensitive customer / PII data Handling SEV1 and SEV2, root cause analysis post resolution of Sev incidents Proactive monitoring and health check of applications 8 to 10 years for IT experiences 3+ years of working experience in Application Admin support, ready to work extended hours & weekend. 3+ year working experience in ITSM likes like ServiceNow, Salesforce Case Manager, etc. Tableau Development and Administration Building out reports on internal tableau usage Thanks & Regards, Divya Pandey, Technical Recruiter |Email: [email protected] Resource Logistics, Inc. -- Keywords: access management database information technology microsoft |
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| Wed Oct 25 21:47:00 UTC 2023 |