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IVR Business Analyst. Dallas, TX at Dallas, Texas, USA
Email: [email protected]
Hello,
Hope you are doing well!
Greetings from Sapphire Software Solutions Inc.,

We Sapphire Software Solutions is a global staff augmentation firm providing a wide range of talent on-demand and total workforce solutions. We have an immediate opening for the below position with one of our premium clients.

Position: IVR Business Analyst
Location:  Dallas, TX Only local candidates 
Duration: Long Term

Experience on technical exposure to Contact Center

Primary Skills:
Recent testing experience with IVR systems. (e.g. Cisco, Genesys, Nice space)
Building, writing, and executing functional and regression testing
Strong understanding of relational databases and ability to write basic queries
Must be able to translate specifications from internal business customers to technical teams including cost and benefit analysis in some instances.
Financial or Insurance industry experience preferred

Warm Regards,

Suryaprakash.
LinkedIn. 
Sapphire Software Solutions Inc.,
Certified Minority Business Enterprise (MBE)

This email is generated using CONREP software.

A10980

Keywords: Texas
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Sun Oct 29 03:02:00 UTC 2023

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Location: Dallas, Texas