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Urgent Require_ Office 365 Engineer_ Remote at Remote, Remote, USA
Email: [email protected]
From:

mohit,

Spar

[email protected]

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Hello;

Title Office 365 Engineer

Location: Remote

Long Term

This is a contract to hire after 6 months

Top 5 REQUIRED Attributes:

1. 5+ years of experience in related positions

2. Experience with SharePoint Administration

3. Experience with Exchange Administration

4. Experience with Teams Administration

5. Fluency in PowerShell

TECHNOLOGY PROFICIENCIES:

SharePoint

Microsoft Exchange

Microsoft Teams

KEY WORDS:

Documented experience in multiple of the following endpoint technologies:

Office 365 Tenant Administration Most critical experience required here

Microsoft Power Platform

Microsoft Exchange Administration (On-Premises & Exchange Online)

Group Policy Management

Endpoint Security Tools (BeyondTrust a plus)

Intune Device Management (Mobile & Windows)

Ability to ensure that incident tickets and outages are responded to and resolved in accordance with Service Level Agreements (SLAs) for their assigned platforms/services

Continuously document and review recommended best practices to aide in continuous improvement and decreasing Mean Time to Repair (MTTR)

Provide escalated technical support for Tier I and Tier II technical personnel.

Experience in device compliance and reports/ Log Analytics

Analyze incident ticket statistics to provide recommendations on ways to eliminate any developing negative trends.

Inform team members and managers of important issues and information which will enhance client satisfaction and team performance.

Contribute in the testing and development of training material, Standard Operating Procedures (SOPs) associated with new products, services and equipment.

Work with internal and external resources to accurately test enhancements.

Perform training for Tier I and Tier II technical personnel

Keywords:
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Tue Oct 31 18:24:00 UTC 2023

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