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Application Support Engineer-Lead Position at Nashville, TN at Nashville, Tennessee, USA
Email: [email protected]
From:

Surender Saini,

Sunray Enterprises Inc .

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Role: Application Support Engineer

Location: Nashville, TN

Duration: Long Term Contact

Responsibilities:

Incident Management: Troubleshoot, investigate, triage and coordinating incidents with stakeholders.

Problem Management: Work with developers and other infra teams for determining RCA and implement preventative measures. Address and triage to resolve reoccurring issue with a permanent fix.

Autosys Batch Monitoring: Providing daily batch support and generate status reports.

Environment patching management: Supporting infra patch upgrade, coordinate post patching checks and taking QA checkouts for signoffs.

Middleware certificate managements: Support and coordinate b/w RLC and app team for renewal of certificate. Post certificate renewal take signoff from stakeholders.

Environment monitoring:

AppDynamics- To monitor server and JVM health.

Configure alerts and policies for proactive monitoring.

Database health monitoring.

Daily and Weekly incident and environment downtime reporting.

Skills:

7+ years of experience required on relevant field with handling a team.

Proficient knowledge on Unix complex command and shell scripting.

Working knowledge on Autosys tool, Informatica and Cloudera.

Middleware knowledge- Application servers, Web servers (Tomcat), MQ and Kafka.

Web development and API knowledge.

Hand on experience on Azure monitoring tools, AppDynamics, Splunk, Grafana.

Good knowledge on Oracle (SQL/PLSQL).

Good knowledge on HTTP, SSH and FTP.

Understand of JAVA based applications.

Excellent communication and email writing skills.

Thanks

Surender Saini

SunRay Enterprise, Inc.

Email: 
[email protected]   

Keywords: quality analyst message queue trade national Tennessee
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Tue Oct 31 18:47:00 UTC 2023

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Location: Nashville, Tennessee