| Looking for next Technical Solutions Architect - Salesforce Service Cloud for New York City, NY at New York City, New York, USA |
| Email: [email protected] |
| From: Abhishek, VBeyond Corp [email protected] Reply to: [email protected] Hi, Hope you are doing great. I would like to check your interest & availability for the below-mentioned position. If you are interested kindly reply back to me with your updated resume, contact details & the best time to reach you. Job Description: ROLE: Technical/Solutions Architect - Salesforce Service Cloud LOCATION: New York City, NY (onsite at least 3-4 days a week) TYPE: Long term contract Key Responsibilities: Leverage in-depth knowledge of Salesforce Service Cloud, both functionally and technically, to collaborate with business process and development teams. Design, implement, and provide support for Service Cloud solutions at the enterprise level. Define and document business requirements and develop technical designs that align with customer needs. Conduct solution design trade-off sessions to evaluate various design options, balancing business value and development/maintenance costs. Understand the operational metrics and performance indicators relevant to managing a Customer Service environment. Demonstrate an understanding of the relationship between a Customer Service environment and other business units. Possess knowledge of technology enablers used within a Customer Service environment, such as Computer Telephony Integration, Portal self-service, Knowledge, or Case Management. Qualifications: Prior experience working with Salesforce Service Cloud in a retail environment is highly desirable. Strong communication and collaboration skills to work with cross-functional teams. Ability to adapt and learn new technologies and concepts quickly. Salesforce Service Cloud Consultant certification is required. Salesforce Platform Developer 1 certification is required. Additional certificates would be preferred. Do you have time to jump on a call Id love to hear more about your background, your current projects, and your career aspirations... and of course, tell you more about our Client. Looking forward to hearing from you soon. Regards Abhishek Rajpoot Executive - US Recruitment | VBeyond Corporation New Jersey, USA |Website : www.vbeyond.com [email protected] ------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------ Disclaimer: Please allow me to reiterate that I choose to contact you either because your resume had been posted to one of the internet job sites to which we subscribe, or you had previously submitted your resume with VBeyond. I assumed that you are either looking for a new employment opportunity, or you are interested in investigating the current job market. If you are not currently seeking employment, or if you would prefer I contact you at some later date, please indicate your date of availability so that I may honor your request. In any event, I respectfully recommend you continue to avail yourself to the employment options and job market information we provide with our e-mail notices. Keywords: New York |
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| Tue Oct 31 19:56:00 UTC 2023 |