| Urgent need- Network Support Engineer - Local to Atlanta, Georgia at Atlanta, Georgia, USA |
| Email: [email protected] |
| From: Jatin Kumar Gupta, Central Business Solutions (CBS Infosys) [email protected] Reply to: [email protected] My name is Jatin and I'm a Technical Recruiter at Central Business Solutions, Inc (CBSInfosys). Our records show that you are an experienced IT professional with experience as Wi-Fi Support Techs. This experience is relevant to one of my current openings. This job opportunity is located in Atlanta, GA. Looking for candidates local to Atlanta, GA. Request you to not to share the candidates form other locations and ask if that works. If you are qualified, available, interested, planning to make a change, or know of a friend who might have the required qualifications and interest, please call me ASAP at +1 (510) 906-0404, even if we have spoken recently about a different position. If you do respond via e-mail please include a daytime phone number so I can reach you. In considering candidates, time is of the essence, so please respond ASAP. Thank you. Job Description: Under broad supervision, designs, codes, tests, modifies & debugs computer software. Writes & analyzes programs of moderate complexity. Analyzes, researches, & resolves program or systems problems & develops program documentation. *MUST BE LOCAL TO METRO ATLANTA AREA* Position Responsibilities: Maintain, patch and update CISCO Meraki devices across the enterprise. Open ServiceNow tickets to track issues as needed and lead the troubleshooting effort. Coordinate with vendors and business teams to ensure timely resolution. Engage other Client employees and vendors to troubleshoot and resolve wireless network issues. Escalate problems to other system support personnel and management when a problem is not easily identified and/or corrected in a timely manner. Resolve requests within SLA while providing the highest level of customer service. Follow up with customers to ensure issue has been resolved. Gain feedback from customers about service provided. Run ServiceNow reports as required or requested. Work with management to continuously improve the WiFi support process. Qualifications & Skills Required: Experience supporting Meraki devices in a remote environment. Prior Cisco WLAN experience. Thorough comprehension of fundamental networking protocols including TCP, STP, ARP, Ethernet, OSPF, etc. Hands-on experience with network technologies including firewalls, content filters, routing/switching, VLANs, and 802.11n/ac wireless. Experience supporting or testing LANs, VLANs, WLANs, VPNs, NAT devices, &/or DHCP servers Experience installing and troubleshooting WiFi networks. Strong customer relationship focus. Detail oriented with the ability to work independently and remotely. Excellent oral, written, and interpersonal communication. History of performing well under pressure. Detail oriented and well organized with the ability to multitask. Experience with the ServiceNow ticketing system. Education and Certifications Bachelor's degree in computer science or related field OR an associate degree in computer science or related field with relevant work experience. CISCO Certifications. . Sincerely yours, Jatin Gupta 37600 Central Court Suite 214 Newark, CA, 94560 ........................ Keywords: information technology California Georgia Wisconsin |
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| Tue Oct 31 21:50:00 UTC 2023 |