| Role-Enterprise rightfax service admin at Enterprise, Utah, USA |
| Email: [email protected] |
| Electronic fax Services (RightFax) From a business outcome perspective, an operable Enterprise RightFax Service includes: The environment consists of the operation of systems, maintenance of software, management of Incidents, Problems, and Changes, and Level 2 and Level 3 technical support. Services are running and available 24x7 (unless during an approved outage via the Change Management process) to end-users and delivered to Customer requirements, including end-user response times in accordance with applicable Service Levels and Key Performance Metrics Services and solutions, including ERS equipment and software, are maintained, and kept current through proactive asset and lifecycle management, including initiating reviews, obtaining Customer approvals, and implementing updates to the environment (e.g., patching, upgrade, rebuild, refresh, etc.) System capacity, performance, and utilization are proactively managed to avoid capacity constraints, including reporting and reviews with Customer and ongoing capacity planning and management to ensure the ability to scale Services to meet current and future Customer demands. This includes managing a minimum capacity buffer based on Customer requirements as documented in the Methods and Procedures Manual to avoid and mitigate capacity issues Sustainment of Production, Development, Test, and Quality Assurance environments General Enterprise RightFax Service (ERS) include the following activities: -- Tauheed Saleem | Talent Acquisition Teamware Solutions a division of Quantum Leap Consulting Pvt. Ltd 2838 E. Long Lake Road Suite 210, Troy, MI 48085 [email protected] Disclaimer This email and any files transmitted with it are confidential and intended solely for the use of the individual or entity to which they are addressed. If you have received this email in error please notify the system manager. This message contains confidential information and is intended only for the individual named. If you are not the named addressee you should not disseminate, distribute or copy this e-mail. Please notify the sender immediately by e-mail if you have received this e-mail by mistake and delete this e-mail from your system. If you are not the intended recipient you are notified that disclosing, copying, distributing or taking any action in reliance on the contents of this information is strictly prohibited. -- Keywords: information technology Michigan |
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| Tue Oct 31 23:58:00 UTC 2023 |