| - Telecom Expert-----Passport No Mandatory. at Remote, Remote, USA |
| Email: [email protected] |
| Role: - Telecom Expert-----Passport No Mandatory. Location: - Jacksonville, FL OR Salt Lake City, UT Remote not allowed. Key Responsibilities: - Strong knowledge in Telecom Advanced Features like UCCE Perform backups and restores. Experience in Setting up High Availability (HA) and Disaster Recovery (DR) options for Contact Centre Implement operational automation using scripts. Work on Cisco Server tools, Verint & ConvergeOne platform Work on issues related to performance tuning and Optimization (PTO), using native monitoring, and troubleshooting tools. Experience and desire to work in a Global delivery environment. Must be able to work in 24x7 production support environment. Participate in an on-call rotation for support of systems outside of normal business hours including weekends. Skill Set: - Hands on Experience and SME knowledge in Cisco voice network, Verint Maintenance operations, VOIP support Sound knowledge of technology landscape in Distributed technologies, Cloud based technologies, Monitoring mechanisms & platforms etc. Strong client interfacing skills and stakeholder management Good understanding of Operation Management Ability to work with global delivery teams. Experience: - Candidate must be located within commuting distance of Jacksonville or be willing to relocate to the area. This position may require occasional travel in the US. Bachelors degree or foreign equivalent required from an accredited institution. Will also consider three years of progressive experience in the specialty in lieu of every year of education. >4 years of Information Technology experience At least 2 years of experience in Cisco Voice and UCCE administration and maintenance -- Warm Regards, Alex Technical Recruiter Mobile: 847-752-7287 [email protected] Linkedin ID :- linkedin.com/in/alex-ots-25522a263 -- Keywords: information technology Florida Idaho Utah |
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| Thu Nov 02 19:20:00 UTC 2023 |