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Hybrid Role-ServiceNow Tech lead, MA; Boston at Boston, Massachusetts, USA
Email: [email protected]
Hybrid Role-ServiceNow Tech lead, MA; Boston

I am  Tiru, a recruiter with
Pyramid Consulting, Inc. a leading staffing organization. I came across your profile in one of the job boards and feel that your skills and professional experience
would be a good fit for a position with one of our premier clients. Please review the job description below. If you are interested in this position please forward your updated resume for immediate consideration and preferred time to discuss this opportunity
further. 

Title: Hybrid Role-ServiceNow Tech lead, MA; Boston

Location: MA; Boston

Duration:

Job Description:

Primary skills:
Client ITSM, HRSD, ITOM

Job description:

Lead and support technical design and architecture for all solutions being built on the Client platform including integrations.

Assist with gathering functional requirements, estimations and defining technical requirements as inputs into the overall solution design.

Hands-on experience in Design, development, testing, configuration, and deployment.

Strong communication and troubleshooting skills.

Understand business process, including systems and integrations.

Evaluate and troubleshoots incidents from process and systems perspective.

Verify and own issue resolution, including coordination & communication.

Resolve incidents that are configuration/data related.

Coordinate with other teams as required.

Root cause analysis for critical incidents.

Maintain run books and SOPs.

Documentation updates and maintenance of knowledge artifacts, design documents and architecture diagrams.

Thanks and Regards,

Tiru Nagaraju

Recruiter

Pyramid Consulting, Inc

3060 Kimball Bridge Rd, Suite 200

Alpharetta, GA

Email: [email protected]; Desk: (404) 418-4456

Web:
www.pyramidci.com

USA | Canada | UK | India | Singapore

(678)514-3500

How am I doing My goal is to provide you with excellent service. If you have questions, suggestions, feedback about your experience, or need to escalate an issue, feel free to
mail at 
[email protected] 

Pyramid Consulting uses the contact information you provide to us to contact you about our products and services and as described in our Privacy Policy. 

If you are not looking for jobs, you can share this email with your friends/relatives who might get benefited.

Nagaraju Tiru

Sr. Executive - Resourcing

+1 (404) 418-4456

[email protected]

www.pyramidci.com 

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How am I doing

 Mohammed Quddus 
at [email protected]

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Keywords: access management information technology Georgia Massachusetts
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Thu Nov 02 19:56:00 UTC 2023

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