| IT SUPPORT SPECIALIST---Hagerstown, MD - (Onsite) at Hagerstown, Maryland, USA |
| Email: [email protected] |
| From: Subodh Kumar, TEK INSPIRATIONS LLC [email protected] Reply to: [email protected] Job Description - IT SUPPORT SPECIALIST Location: Hagerstown, MD - Onsite Duration: 6+ months Description: The IT Onsite Consultant role is the local representation of the Digital & IT for a specific business production facility in Hagerstown-MD. In this role, it is critical to work together with regional and global colleagues to deliver applications and infrastructure support for business solutions. This includes, but is not limited to, hosting platforms (typically x86), Windows OS, LAN (wired and wireless), Smartphones, Linux, Windows enterprise client solutions for office and factory, personal mobility, and specialized factory devices such as bar code scanners, forklift mounted hardware and specialized Printing technology. Core Responsibilities Support critical production applications and infrastructure solutions Execute time-critical support of industrial IT solutions Collaborate with global support technicians in troubleshooting and resolving infrastructure and end-user problems, in addition to using all available resources such as personal skills, vendor documentation, and online knowledge bases Use delegated authority from global operations teams to manage local infrastructure solutions Proficient in general network design and troubleshooting from a connected device perspective Required Competencies Broad IT background including software and hardware support such as PC, laptops, smartphones, laser, thermal printers and bar code scanners Has ability to work in a fast paced environment which requires high level of sense of urgency Work patiently with end-users who are frustrated and need issues to be resolved quickly or helpful guidance with using the solutions ITIL Foundation Certified Problem Solving / root cause analysis skills Linux Ubuntu Windows 7 and 10 Cisco Network Troubleshooting Problem Solving Manufacturing and business applications support Desirable Competences: Raspberry Pi ThingWorx Six Sigma Keywords: information technology Maryland |
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| Fri Nov 03 01:18:00 UTC 2023 |