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HIRING : ServiceNow role IN REMOTE at Remote, Remote, USA
Email: [email protected]
From:

aftab,

convextech

[email protected]

Reply to:   [email protected]

Hope you are doing good.!!

Please let me know if you are interested in the below position.!!

Position :

ServiceNow role

Location :  

REMOTE

Duration :  

Long Term

Visa :

Only USC/GC

Interview mode:

Interview :

Phone/skype,

Job Description

Job Responsibilities:

Natural Language Processing (NLP) concepts

Detailed knowledge of conversational interfaces (can be in different solutions)

Proven configuration/development experience within ServiceNow

Experience in ServiceNow scripting languages and methods

Glide Classes, server and client (GlideRecord, GlideAjax etc.)

Script Includes, Ajax scripts

UI Macros, UI Pages, (server and client: Jelly, JavaScript)

Customer service/ customer experience focused

Knowledge of virtual agent designer is preferred.

Understanding of integration solutions as it pertains to ServiceNow SaaS and other projects.

ServiceNow Custom Chat Configuration Integration Framework (CCCIF)

ServiceNow REST APIs, Processor Scripts, IntegrationHub

Cisco Webex Messenger Service, Embedded Apps

Skills and Experience Required:

5+ years of experience in ServiceNow Development

Experience with ServiceNow Virtual Agent, ServiceNow integration with any AI tool.

ITSM experience.

Employee Center experience.

Virtual Agent conversation building/scripting experience.

Demonstrated leadership skills in creating a team-oriented culture.

Problem solving; identifies effective and efficient solutions for complex problems and looks beyond the obvious and uses critical thinking to drive superior results. 

Ability to Identify problems analytically, develop solutions and implement an effective course of action.

Assertive and hands on professional, who thrives in a fast paced, change-rich environment.

Must have proven work experience as an "influencer" and ability to own and drive the product and/or specific product features. Ability to coach, counsel and motivate others.

Interpersonal skills: Help negotiate priorities and resolve conflicts among project stakeholders (such as customers, product management, and development team).

Ability to plan, prioritize and organize effectively.

Ability to think critically and constructively about complex business problems, clearly communicate analysis, and present solutions to address the real business needs.

Presentation skills preferred. Excellent verbal and written communication skills.

Bright, energetic, assertive, and hands-on professional who thrives in a fast-paced environment.

Desired:

Service Portal to Employee Center migration

Now Mobile 

MD AFTAB ALAM

US IT Recruiter

ConvexTech Inc.

Direct  : 4693007818 ext-412

Email    : [email protected]

https://www.linkedin.com/in/md-aftab-alam-69114611b

Keywords: artificial intelligence user interface information technology green card Maryland
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Fri Nov 03 23:57:00 UTC 2023

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