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need-ServiceNow ITAM(IT Asset Management)-Contract-Remote at Remote, Remote, USA
Email: [email protected]
From:

Vignesh Ramakrishnan,

Teamware solutions

[email protected]

Reply to:   [email protected]

Hi,

Hope you are doing well!! This is Vignesh from Teamware Solutions....

We have Job opening on ServiceNow_ITAM (IT Asset Management) Position

Role:ServiceNow_ITAM (IT Asset Management) Position

Job type: Contract( Remote),

Job Description:

CMDB DISCOVERY JOB DESCRIPTION

As a ServiceNow Discovery and CMDB Specialist, you will be responsible for implementing and

managing the ServiceNow Discovery and Configuration Management Database (CMDB)

functionalities.

Responsibilities:

Collaborate with clients and stakeholders to understand their discovery and CMDB

requirements and translate them into ServiceNow configurations.

Configure and manage the ServiceNow Discovery tool to identify and collect

configuration items (CIs) across the IT infrastructure.

Implement and maintain the ServiceNow CMDB, ensuring accurate and up-to-date

information about CIs.

Define and enforce data governance policies and processes for the CMDB to ensure

data integrity and quality.

Develop and maintain discovery patterns and probes to capture relevant information

from diverse IT resources.

Coordinate with cross-functional teams to resolve data synchronization and

reconciliation issues within the CMDB.

Customize ServiceNow using JavaScript, Angular, and other web technologies to

enhance the discovery and CMDB capabilities.

Integrate ServiceNow with external systems through REST API, SOAP API, and other

integration methods.

Monitor the discovery and CMDB processes to identify and rectify any performance or

data quality issues.

Provide guidance and training to users on discovery and CMDB processes and best

practices.

Stay updated with the latest ServiceNow features and enhancements related to

discovery and CMDB, recommending and implementing improvements to optimize the

process.

Requirements:

Proven experience as a ServiceNow Discovery and CMDB Specialist, working on

discovery and CMDB projects and configuring the ServiceNow platform.

Strong knowledge of discovery methodologies, protocols, and best practices.

Familiarity with data modeling and database management concepts.

Proficiency in JavaScript, Angular, and web technologies for customization and

enhancement purposes.

Experience with integrating ServiceNow with external systems using REST API, SOAP

API, and other methods.

Strong problem-solving and analytical skills, with the ability to troubleshoot and resolve

discovery and CMDB-related issues.

Effective communication and collaboration skills to work with clients and cross-

functional teams.

CMDB DISCOVERY JOB DESCRIPTION

Preferred Skills:

ServiceNow certifications such as Certified Implementation Specialist or Certified

Application Developer.

Experience with other ServiceNow modules such as GRC, HAM, SAM, APM, and SPM.

Familiarity with NoSQL databases and their usage in ServiceNow.

Experience with ITOM, SCCM, JAMF, or other related tools and technologies.

--

Thanks & Regards

VIGNESH RAMAKRISHNAN |EXECUTIVE-Talent Acquisition (

US Division)

Teamware Solutions Inc |8951 Cypress Waters Blvd, Suite #1092, Dallas, Texas - 75019

LinkedIn: linkedin.com/in/vignesh-ramakrishnan-bb7958179

[email protected]

Desk: 
+12145449254

Keywords: rlang information technology
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Mon Nov 06 18:41:00 UTC 2023

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