| Lead Windows Admin-Houston TX- Need passport number at Houston, Texas, USA |
| Email: [email protected] |
| From: Pallavi Sharma, KEY INFOTEK [email protected] Reply to: [email protected] Lead Windows Admin-- Location Houston TX(first 2-3 months - 5 days a week onsite, post that - 3 days a week onsite) Client - Offsite Cyber Systems Inc. NOTE for your understanding: we need a person who can be a tech and lead a team of windows admins and few other technicians. and who can face the customer and understand their needs and then transition them to team he needs to have good hands-on experience on Windows server management, especially the patching part and he needs to have a technical skill on system called Tanium if you can find people originally from India, but with at least 5 years of experience in USA, that also can work. especially if they have experience working with TCS, Cognizant etc. first 2-3 months - 5 days a week onsite post that - 3 days a week onsite Please don't look for old people, 2-3 years in tech lead position, energetic with couple of years in windows admin/tanium also works fine. Position Overview: The On-Site Technical Lead plays a pivotal role in our organization, acting as the primary point of contact for our clients, effectively managing technical teams, and ensuring the successful execution of various IT initiatives. This role is responsible for overseeing technology-related operations, focusing on Windows server patching, Azure cloud services, end user compute patching, Tanium administration, and Active Directory management. Responsibilities: 1. Client Engagement: Serve as the primary liaison between our organization and clients, fostering strong relationships, understanding their needs, and ensuring client satisfaction. Collaborate with clients to define project requirements, deliverables, and expectations. 2. Team Management: Lead and mentor a technical team, including systems administrators and engineers, ensuring that they meet project goals and deadlines. Provide guidance, support, and coaching to team members to enhance their technical skills and performance. 3. Technical Expertise: Having understanding of the following technologies: Windows server patching, Azure cloud services, end user compute patching, Tanium administration, and Active Directory. Stay current with industry trends and emerging technologies to drive innovation within the team. 4. Project Planning and Execution: Develop project plans, set priorities, and allocate resources effectively to ensure successful project completion. Monitor project progress, identify and mitigate risks, and communicate status to stakeholders. 5. Quality Assurance: Ensure the highest standards of quality in service delivery, overseeing server patching, end user compute patching, and other IT operations. Implement best practices to maintain system security and performance. 6. Documentation: Create and maintain technical documentation, including procedures, policies, and configurations, for reference and compliance. 7. Incident Resolution: Act as an escalation point for technical issues, providing guidance and solutions to resolve critical incidents. Troubleshoot complex technical problems and coordinate with the team to resolve them. Qualifications: Bachelor's degree in a related field (or equivalent work experience). Proven experience in a technical leadership or managerial role. Strong knowledge and hands-on experience with Windows server patching, Azure, end user compute patching, Tanium administration, and Active Directory. Excellent client-facing and communication skills. Demonstrated ability to lead, motivate, and manage technical teams. Strong project management and organizational skills. IT certifications (e.g., MCSE, Azure certifications) are a plus. Familiarity with ITIL or other IT service management frameworks is beneficial. Keywords: information technology Texas |
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| Mon Nov 06 21:25:00 UTC 2023 |