| Cisco UCCE@Salt Lake City, UT(Onsite) at Salt Lake City, Utah, USA |
| Email: [email protected] |
| Hi Contract Role: Cisco UCCE Location: Salt Lake City, UT(Onsite) Rate 65 JD: Must have: Verint & ConvergeOne platform Strong knowledge in Telecom Advanced Features like UCCE Perform backups and restoresExperience in Setting up High Availability (HA) and Disaster Recovery (DR) options for Contact Center Implement operational automation using scripts. Work on Cisco Server tools, Verint & ConvergeOne platform Work on issues related to performance tuning and Optimization (PTO), using native monitoring, and troubleshooting tools Experience and desire to work in a Global delivery environment Must be able to work in 24x7 production support environment Participate in an on-call rotation for support of systems outside of normal business hours including week-endsCompetencies & Skill SetHands on Experience and SME knowledge in Cisco voice network, Verint Maintenance operations, VOIP support Sound knowledge of technology landscape in Distributed technologies, Cloud based technologies, Monitoring mechanisms & platforms etc. Strong client interfacing skills and stakeholder management Good understanding of Operation Management Ability to work with global delivery teamsExperienceCandidate must be located within commuting distance of Jacksonville or be willing to relocate to the area. This position may require occasional travel in the US. Bachelors degree or foreign equivalent required from an accredited institution. Will also consider three years of progressive experience in the specialty in lieu of every year of education >4 years of Information Technology experience At least 2 years of experience in Cisco Voice and UCCE administration and maintenance Passport Numb is Mandatory Visa : H1B/E3 Only Thanks & regards Acharya Sr. Lead IT Recruiter || TEL: 609-920-9222 Mail: [email protected] -- Keywords: information technology Utah |
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| Mon Nov 06 21:51:00 UTC 2023 |