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Remote- Production Support lead with healthcare EXP- C2C/W2 both is fine at Fine, New York, USA
Email: [email protected]
Hi

Hope everything is well.

Please review the JD & let me know if you're interested.

HEALTHCARE DOMAIN WITH EDI EXPERIENCE IS MUST

Role 1: Production Support Lead

Location: Remote

Looking for Healthcare related application engineers with some Java background. Ideally, they have worked on EDI for Healthcare enrollments , claims, portals, APIs etc.

Key Skills

Manage ticket dependencies, update JIRA tickets per process and needs, keep status and tasks updated, Triage and assign owners.

Drive day-to-day production support for a mid-size HealthPlan including support of core administrative systems (enrollments, claims, adjudication, and payments), surrounding
applications/products, and downstream and upstream vendors.

Troubleshooting data issues and extracting data using SQL and web service calls

Monitoring and troubleshooting batch jobs, interfaces, log files.

Monitoring and troubleshooting ODS.

Monitoring and troubleshooting Healthcare Claim Application

Monitoring and troubleshooting data integration platforms like Qlik- Not Mandatory

Monitoring and troubleshooting EDI processors like EDIFECS- Plus Not Must

This position description identifies the responsibilities and tasks typically associated with the performance of the position.  Other relevant essential functions may be
required.

Responsibility:

Strong communication skills including the ability to convey technical information effectively. 

Log tickets and manage vendor and partner communication.

Work with the client to provide updates on day-to-day issues and root cause analysis.

Monitoring and troubleshooting production application environments.

Drive issue resolution activities with network, middleware, hardware, OS, DB, internal and external application groups

Coordinate system maintenance and upgrade events

Coordinating with offshore teams and driving issue resolution

Comply with the organizations Code of Conduct; all regulatory and contractual requirements; organizational policies; procedures;
and internal controls.

Respond to after-hours/weekend calls and issues as required. 

6+ years experience working in a mid to large-size production support environment.

Experience in handling Sev1/Sev2 incident response

Prefer experience working in healthcare health plan operations relating to Enrollments, claims, and payments.

Experience writing complex SQL queries using Oracle/ MS SQL/MySQL/Postgres

Prior experience with data integration platforms highly desirable like Attunity, Qlik 

Experience with Linux scripting

Experience working with ODS data model and ETL processing.

Exposure to and understanding concepts around integrating systems built using Java technology stack and SOAP/REST API protocols.
Comfortable working with Soap UI / Postman

Healthcare EDI experience is highly desirable. 

Experience coordinating with vendors for 3r party related technical issues.

Experience with Cloud AWS/GCP is desirable.

Strong Excel, PowerPoint, and presentation skills

Bachelors degree or higher in business or technical field or commensurate experience in the field 

Work experience in production support is a must.

Experience working in an onshore/offshore model is a must.

Experience working with SaaS providers and Health Edge applications is a plus.

Experience working with EDIFECS is a plus.

Experience working with JAVA, Spring Boot, and Maven is desirable.

Thanks

Shivam

Technical Recruiter 
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 Empower Professionals

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Mon Nov 06 22:05:00 UTC 2023

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